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Langkawi International Airport

Goldsands Hotel

Langkawi

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We had the biggest room ever, it felt like a suite. Parking outside was very easy and lots of it. Reception was very welcoming and explained everything. We forgot the slip of paper with the date on when we went down for breakfast but they were fine and just requested we bring it later. Breakfast was buffet style and really had everything you could think of to cater for different people.  It was my husbands birthday and they bought a frozen dessert style cake for him at breakfast.  There is a lovely rooftop bar and pool but not great if you’re scared of heights, 

Beautiful well kept hotel

Absolutely loved our stay here. Everything was perfect... the room was lovely, clean and comfortable. Breakfast was superb, with so many options. The rooftop swimming pool is wonderful, with beautiful views of the bay, and the bar is a lovely place to start each evening watching the sun go down. The highlight has been the staff, who have been so very very lovely, kind, friendly and helpful - they really have made our stay a very special one. A real pleasure to recommend the Goldsands...

A wonderful place to stay...

Absolutely fantastic stay at the Goldsands Hotel.
The hotel is in an excellent location in Kuah (near Eagle Square, the main jetty). While the hotel does excellent food (breakfast is very good, a wide and plentiful selection of Western style and Malaysian food) there is a for court nearby and a night market which runs 2 days a week

The hotel provides all bathroom necessities and the rooms are extremely comfortable - one of the nicest beds I've slept in within a hotel for a long time. There is a stunning view from the rooftop pool and the gym, and you get a voucher for a complimentary 15 minute spa treatment too.

The sky bar is great and offers a limited selection of alcohol (Langkawi's restaurants are generally 'dry', although you can get beer from local shops).

Tea, coffee and water are refreshed daily. The rooms are large and very clean. 

Everything is in easy reach with a car, and for specific tours you can get picked up from the hotel.

The staff are friendly, efficient, welcoming, and as it was my friend's birthday during our stay they even arranged a cake which they presented at breakfast and sang happy birthday.

If you're feeling fit there is a fab jogging Park nearby which offers beautiful views of the jetty especially during a 7.30am run!

We would definitely recommend and return, thank you so much, Goldsands! 


Superb stay, would definitely return and recommend 

My colleague and I came to Langkawi for a business trip. We originally stayed at another hotel, but have subsequently decided to move here for the next few days.

We were both surprised and happy that our room has got a free upgrade from Superior Twin to Family Room. That’s ordinarily a good point. 

The room generally matches what you would expect from a high 4 star hotel, except on 2 items:-

(1) the hot shower doesn’t seem to be functioning. Complain was made to the concierge and was told that it’s “normal” and we were instructed to turn on the hot water at the bathtub and let it flow for some 5 minutes, then we’ll get some “warm” water. Without venturing into the issue of wastage of water, the “warm water” that was supposed to flow was at best, “cool”. 

(2) for no reason, there’s no one to clean up the room after 1st nice of stay. For avoidance of doubt, we did not put on the “do not disturb” instruction. 

Perhaps, the said issues may be caused by the overcrowding of the hotel. However, that’s hardly a good reason to excuse the matter. 

A note on buffet breakfast - not much choices offered and the flavour was nothing big to shout about. 

Price of hotel was slightly on the steeper end during our stay in December. Granted, that might be contributed by the year-end holiday season. 

That being said, I would be happy and willing to revisit Goldsands again. 

12 - 14 December 2021
Goldsands Hotel, Kuah,
Langkawi, Kedah. 
MALAYSIA

Reasonably Good Hotel for Business Trip

Their Room is spacious
However, bedroom carpet and toilet not clean. Toilet floor has so many stains.
 Location in Kuah, close to ferry terminal and shops
30mins drive to Cenang
Need to drive out to go to beach, they dont have private beach.
They have rooftop with great view tho.

Location in Kuah Town, yet far from beach

Stay 2 nights here. The room is spacious. Got bathtub in the toilet. Bed is comfortable for me to sleep. The LCD tv is huge but the one in my room not functioning. Haven't had the chance to try the breakfast as the hotel not in full operation yet. Rooftop bar is nice and can see the best sunset view from here. The food during my function are superb

City Hotel

The views were outstanding at sunset, so pretty and perfect to share with my partner. Service needs some work as we found the staff under the counter on phones when we arrived. I think they tried to make up for it as our cocktails were stronger than normal however we still enjoyed them all the same. 

Roof Top Bar

This hotel was built well then neglected. The bones are here and it looks great on the outside so you don’t see the issues until you’ve checked in. 

I’ll make a list to keep it simple. 
-Mildew smell
-No bar even though it’s advertised 
-House keeping doesn’t show up until mid afternoon
-You ask for an extra towel, you aren’t getting that towel
-Shower body wash was empty, even after pointing it out to housekeeping. 
-Not their fault, but the area was completely dead 
-There’s a list of extra items for purchase in the room that are usually complementary (extra pillow, towels, etc.). Additionally, when I asked for an item at the reception desk they quoted me more than the prices in the room. 

Got the extra point because the price for the room was fantastic and the pool was picturesque. They just need to work on their service.

Pretty but lacking

All day dining restaurant employee in charge on breakfast duty was going to charge us RM25 for breakfast each though reception and booking.com indicated breakfast was RM20 each to be paid at the reception of restaurant.

At 9:42am when breakfast was scheduled till 10:30am, there was no replenishment of items emptied despite request until much later with no information to guest once it was replenished.  This staff is a terrible one and useless for hotel business. We asked for butter and were told the hotel has no stock of butter. The cakes were super dry and the bread was lime rock. Coffee was super diluted. And oranged cut like staff have no clue how to cut a simple orange.

Worst hotel restaurant experience in Kuah with useless restaurant employee

So booked here for 10 nights (before Malaysia went in to lockdown MCO) was looking forward to the pool and gym. Emailed them before arrival to check them facility where still open. They said no. And no cancellation or chance of discount. Which was very disappointing so I suggested a room upgrade which was granted, so thank you for that. The executive rooms all come with breakfast which we though was great given everything in langkawi closed down. What a great help. Checked in, nice room. Called for breakfast on day one and because we didn’t have a voucher we had to pay for it, £5 per person! Which was a limited menu. Even though it should have been included in the room. So we went to super market, stocked up on food for the 9 remaining nights, we thought they will easily give us an extra fridge as the hotel is literally empty. Unfortunately they wouldn’t let us have one. We ordered room service once, waited over an hour, called them back to find the order was never taken. Ordered the same on another night and it seems they raided their freezer and deep fried what ever they could find. One day we left the hotel for food, came back and asked for a knife and folk. The gent insisted he sent it up to the room even thought I asked if I can’t grab it now because my food is hot! Needless to say I managed to find an old rank plastic folk in my bag. They finally arrived about 25 mins later. Also everyday we put do on disturb on the room but that was ignored everyday but the maid as. 

Goldsands Hotel

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