Hotel Xcaret Mexico
from 842 $
Main amenities of the hotel
- Free Internet
- Transfer
- Suitable for children
- Swimming Pool
- Bar or restaurant
Location
- Xcaret Eco Theme Park • 690 m
- Cozumel Airport • 21.1 km
- Xel-Ha Water Park • 38.7 km
- Tulum International Airport • 52.0 km
- Cancun International Airport • 56.3 km
Available rooms
Enter your dates of travel and we will display the current prices
No dates selected
If you don't know the specific dates yet, select approximate dates to see the price estimates.
Location
Carretera Chetumal - Puerto Juarez, Km 282 Solidaridad, Playacar
- What's nearby
- Xcaret Eco Theme Park • 690 m
- Places of interest
- Xel-Ha Water Park • 38.7 km
- Wet n' Wild • 57.8 km
- El Rey Ruins • 63.2 km
- Playa Delfines • 63.3 km
- Coba Ruins • 65.1 km
- Kukulcan Plaza • 67.8 km
- Maya Cancun Museum • 68.3 km
- La Isla Shopping Mall • 68.7 km
- Airports
- Cancun International Airport • 56.3 km
- Cozumel Airport • 21.1 km
- Tulum International Airport • 52.0 km
Description of the hotel
Property Location
Located in Playa del Carmen, Hotel Xcaret Mexico is a 4-minute drive from Xplor Theme Park and 7 minutes from Xcaret Eco Theme Park. This 4.5-star property is 5.3 mi (8.6 km) from Playa del Carmen Maritime Terminal and 5.7 mi (9.1 km) from Playacar Golf Club.
Rooms
Make yourself at home in one of the 900 individually decorated guestrooms, featuring refrigerators and iPads. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have rainfall showerheads and designer toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Dining
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Mexican cuisine at CHIBALI, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. A complimentary full breakfast is served daily from 6 AM to 11 AM.
Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
The hotel's awards
2023
Travelers' Choice — Top Hotels — Mexico
Facts about the hotel
Year of construction
2017
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms
765 rooms
What other amenities are there?
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
Rooms
- Smoke Detector
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Luggage storage
- Laundry
paid for separately
- Safe-deposit box
- Luggage storage
Meals
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
Internet
- Wi-Fi
Transfer
- Shuttle
paid for separately
Languages Spoken
- Multi-language staff
Pool and beach
- Next to the beach
Business
- Conference Hall
Kids
- Children swimming pool
- Family/Kid Friendly
- Babysitting and childcare
paid for separately
Health and Safety Measures
- Personal protection equipment for staff
- Extra decontamination measures
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 15:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Deposit type | Price |
|---|---|
| - | 200 USD by bank card per room for the entire period of stay |
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Guests are kindly requested to inform the hotel in advance of the flight number they are arriving on.
In case of arrival after 12:00 AM, guests should inform the hotel in advance. Contact details can be found on the booking confirmation.
Know Before You Go
Children under 18 years old are not allowed to stay in the room without adults. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — MXN |    |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
leisure, family
January 2024
River Suite, 2 nights
January 2024Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
Very good for small kids. Has heated pool.
very clean room
What was bad
too expensive
leisure, family
October 2023
River Suite, 5 nights
October 2023Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
The treatment
What was bad
Nothing
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
