Guests must contact the hotel before 06:00 PM on the day of arrival or the booking will be cancelled. Contact details can be found on the booking confirmation.
Reception open hours are 08:00 AM-11:00 PM. Check-in after 11:00 PM is not possible. The reception is located at ulitsa Bolshaya Tulskaya 2, Moscow.
The hotel only has capsules and there are no windows in the rooms.
The administration may require an advance payment, which must be made on the day of arrival before 03:00 PM. In case of non-payment, the booking goes into the "non-guaranteed" category and the hotel will check in guests if there is a free room.
The hotel temporarily does not offer breakfast.
Foreign guests can check into the hotel only if they have the originals of all documents necessary for check-in and registration. The list of documents must be specified at the hotel.