Under Kuwaiti law, if you are a Kuwaiti citizen or resident of Kuwait, you must provide a Kuwait Civil ID card at time of check-in. Couples wishing to share a room must provide their original marriage certificate.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.
Enhanced food service safety measures are in place.
On-site PCR COVID-19 testing is available for a KWD 20 fee; reservations are required for on-site testing.
This property affirms that it adheres to the cleaning and disinfection practices of: GBAC STAR Facility Accreditation (global expert); COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); WELL Health-Safety Rating (IWBI); Bureau Veritas (3rd party expert - Global); SGS (3rd party expert - Global).