Name: Chu Long Hotel
Address: Street 1/4 - Tung Dinh, Haiphong, Haiphong, Haiphong, 00000, Vietnam
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Ticket assistance

General

Family room

Cable TV

Minibar

Hairdryer

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Diet menu (on request)

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Tour assistance

Tourist services

Free parking

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Cat Co Beach

Cat Bi International Airport

Van Don

Chu Long Hotel

Haiphong

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

We stayed at this hotel for 4 nights. It was a very comfortable stay. The room was spacious and had a lovely view of the lake and harbour and mountains behind. The location was quiet and out of the hustle and bustle, but still very close to restaurants and shops and on the flat part of the harbour foreshore. The breakfast was ordered the night before and was basic but adequate. The hotel manager Vinh was cheerful, efficient, spoke good English and was altogether a lovely person. He arranged bookings for tours and transport for us hassle free. This is a highly recommended mid range hotel.

A little gem .

We really enjoyed our stay in chu long hotel. The location and view are great and the staff very very helpful. With arranging the bus, a tour, restaurant advice and lots more! We would recommend this place and would love to come back some day.

Really helpful and nice stay

We had a really great experience here, dispise what other guests have previously said. When we arrived we were greeted by mr.quin, a lovely an very helpful young fellow. We're aussie and he spoke good enough english- no confusion. 
We were instantly upgraded, he let us pick a room out of 3, we optd a bigger room with a view looking out the lake ( the area surrounding next door is partly under construction but still okay).
Very spacious, clean, nice bathroom one of the nicest we've had in 7weeks of travel through Asia - amenities included. 

We organised laundry, scooters, bus tickets etc with mr.quin, all perfect affordable and simple - no hassles. 
Breakfast was included in our $12 aud p/night stay and it was delicious. Some of the best we've had where breaky has been included. Big serving, cooked on the spot for you. 

We on average spend $15- $25 p/n while bavkpacking and In our experience this place definately exceeded our expectations, and we'd be more than happy to visit again!!


Cat ba island 

Stayed overnight with family of four after a long transfer from Hanoi. Warmly welcomed on arrival and introduced to the hotel amenities -room had two comfortable beds and a great view of the lake and harbour area. breakfast was simple but very fresh. 

Great location and views-friendly staff 

I don't understand how this place has such good reviews. Either the hotel is faking reviews or people have very low expectations. I am a backpacker, I have stayed in some very cheap hostels much better than this place. 

Yes, it was cheap. But we have stayed in cheaper places 
that were still better. It was dirty, smelled weird and had bugs on the walls as well as in the sugar bowl at breakfast. Towels had seen better days and it felt like walking into the twilight zone at times. Dark corridors with no one else around. An elevator constantly pinging but no one getting in or out. Just bizarre. 

There really is nothing good to say other than the girl on reception was very nice. The area isn't nice either, dirty and full of construction work. Probably best to base yourself elsewhere on the island if I'm honest.

Pretty horrible

The sink and toilet leaked very badly. Our room had bugs in it. We stayed 2 nights and we only had 1 roll of toilet paper and nobody cleaned our beds or replaced the towels.

Myself and my partner stayed here for two nights last week. On arrival the hotel didn't even appear to be open. Once we let ourselves in we found the receptionist sleeping on the sofa with his dog with a little puddle of dog pee on the floor. Once we were handed our room key (no directions as to where the room was) we made our way upstairs. 

For a hotel which is new, it is absolutely filthy. No chamber maids around so our room didn't get cleaned. There was no hot water, once reported we were moved to another room where three hot water had run out within less then 10 seconds. 

The duvets were dusty and unwashed. It was a cold night so we had no choice but to use them. There was dirt and dust everywhere. 

It was an unusual experience as it felt like we were staying in a hotel which was closed but they opened for us. 

The receptionist was nice enough but seemed to be sleeping and playing computer games most of the time. 

It was ok for a stopover but could easily be improved. 

New hotel but everything else a shambles 

Although the staff is polite and helpful, the hotel is a disaster. Our stay was 3 nights long but not even one night went smoothly. The AC doesn't work, hot water is never available, hygiene is an issue (too many cockroaches, dirty sheets) and the room smells of dust. 

Terrible stay

Booked this place based upon reviews from another booking website. Oh how we were mislead! 

Upon arrival the whole hotel looks closed. All the lights in the lobby and all the halls are switched off. It’s like walking into something from a post apocalypse movie. The whole place is in desperate need of a good clean. It’s dirty, smelly and dusty. 

The lift constantly makes noise all night, even though we didn’t see another soul at all. To describe this place as having a 2 star rating is frankly a disgrace. The room was dirty and just unclean. There were bugs all over the ceiling, the towels were full of massive holes. How they thought that would be acceptable is completely beyond me. The bedsheets were not even close to being clean. Full of stains of various natures and full of hair. The fridge in the room made me feel physically sick when I opened it due to the smell. The aircon didn’t work and the bathroom door didn’t lock. 

I cannot state strongly enough to double check all reviews from a wide range of sources before booking. We were told we had to prebook breakfast the night before. How difficult is it to cook ad hoc a small selection for someone. (It was a fried egg, bread, salad and a slice of watermelon) We even had to choose what drink we wanted for breakfast the night before. It’s pathetic. I have stayed in some smaller places that have worse reviews than this place that have managed to do it. Finally the sugar bowls in the restaurant were full of bugs and flies. 

It’s probably better to stay anywhere else on the island, the whole area is going through massive construction at the moment. It’s dirty noisy and just not very nice. AVOID

Chu Long Hotel

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