Name: Glacier Bay Lodge
Address: 179 Barlett Cove Road, Excursion Inlet, Excursion Inlet, Excursion Inlet, 99826, United States of America
Rating: 8

Shopping on site

Smoking areas

Ticket assistance

Gift shop

Terrace

Express check-out

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Hiking

Recreation

Free parking

Parking

Business center

Business

Pets Not Allowed

Pets

Location

At the cottage

Glacier Bay Visitor Center

Gustavus Airport

Excursion Inlet SPB

Elfin Cove SPB

Hoonah Airport

Glacier Bay Lodge

Excursion Inlet

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great stay in a water view room. Just one night before we headed out into Glacier Bay for a week. The restaurant, however, could use improvements. Aramark is the food vendor and it was quite underwhelming in quality. They seem overwhelmed at peak meal times, service slow, and inconsistent. Go with the right expectations and it’s fine, but very average dining option for what could be an amazing lodge experience.

Lodge accommodations great. Restaurant needs improvement.

Hotel is in remote place, where food supplies and employees are hard to find. Given that it is run by a major company. They have the skills to work with food suppliers. Besides hamburger, everything else is not available.

Poorly run lodge

Some of the staff was wonderful but we did have to ask for soap and an extra towel.  The breakfast was not very good especially for the price.

I rearranged our reservation last minute due to other plans being cancelled on us. We flew over early in the morning to do the boat tour and were flying back in the evening. We arrived at the Gustavus airport and it took 3 calls and over a half hour for them to arrive. Had to be taken right to the boat for our tour as no time for the check-in at lodge as instructed. We enjoyed the boat tour to the National Park. Returned and looked through the visitor's center upstairs and the gift shop as well as had a good meal in the restaurant. We boarded the van for transport back to the airport for our flight back to Juneau and there seemed to be a problem. Finally the driver said the office said we hadn't paid for our transport. I told her the amount of the charge I was instructed would be on my credit card from my last minute reservation phone call and she said "yep, that's what it would have been" so away we went.  I would suggest if anyone makes reservations for this boat tour and transport from the airport like we did to call the night before to verify again so there is no delay!

Nice Meal and Visitor Center but transport meh!

Staying at Glacier Bay Lodge with a day out on the water was such a memorable experience. We loved the rustic nature of the Lodge nestled into the forest, the walking trails, the views, the people, the food, the readily available transportation,  and the ambience of the whole environment.  The boat trip included a Federal Ranger who was so knowledgeable and informed our many sightings of the marine and animal life we observed.  We even had an orca swim under the boat!  We will always remember this visit with a smile!

A truly memorable experience

Overall, this is a fine place to stay for a night or two. 

The pros - the room itself was cozy, the bed was nice. Dinner at the resort was significantly better than expected with specifically really excellent salmon. They have a shuttle perfectly timed to coincide with sea plane departure and arrival Times. Location is convenient for the day tour boats and some hiking. 

The cons - the bathrooms were in stark contrast to the rest of the hotel room. Old, mildewy, with lukewarm showers. These need major renovations as soon  as possible. The hotel does not offer lunch, so you will have to figure out a way to get back into “town” to get something to eat if it is a day on which you are not taking a boat tour. There is a little gift shop that has some snacks and pre made sandwiches, but they were pretty awful. 

There are many sets of boardwalks and stairs connecting all of the buildings within the complex - at night, these are entirely unlit. As two athletic 34 yr olds we were tiptoeing with flashlights in the dark as things get extremely slippery with the rain. This is unnecessarily risky and could be easily fixed with a few lights along the pathways.  

Overall, The convenience and location can’t be beat, but higher quality accommodations could likely be found at one of the other gustavus B&Bs.  

If you are looking for convenience

Convenient but needing improvements

Our family of four stayed at Glacier Bay Lodge for one night. We were picked up from the airport by the bus. The driver was very friendly and even offered to stop at the national park sign so we could get pictures. Upon arrival at the lodge, the staff had our room keys ready to go, so check-in was quick and easy, even though many people arrived at the same time via the bus.

Our room itself was your basic national park room. Small and simple, but clean. If you are expecting a 4 star hotel, you'll be disappointed. If you have stayed in national park lodges before and go in with the right expectations, you'll be pleasantly surprised. We had a room right along the water. The view out of our window was stunning! FYI - The room only had two towels, so I'd request more if you have more than two people. There are also several sets of stairs to get to the room. This wasn't a problem for our family, but may be for families with younger kids who have multiple suitcases.

We ate at the restaurant for dinner and everyone was able to find something to eat (even our picky daughter). The credit card machine at the gift shop was down while I was there, so bring cash if you think you'll want to buy snacks. You can buy souvenirs from the visitor centers located at the dock or upstairs in the lodge and I was able to use my card there. (I always buy a magnet in national parks, so this was important to me). 

Cell phone service was spotty, even in the main area of the lodge. We anticipated that, however, so it didn't bother us. It was nice to be off the grid for a bit. 

The bus was waiting to take us back to the airport upon our arrival from the boat tour. Once again, the process was smooth and the staff seem to have it down. I was very impressed by them!



Pleasant Stay in a National Park

It’s a National Park Lodge so it’s basic, as you would expect. It was clean, comfortable and in a location that is remarkable.  We stayed here for two nights. After the first night staff came by and asked if we needed anything. How often does that happen in a “high end” hotel?

2 nights at Glacier Bay

Wonderful stay! The room was perfect! It was clean and comfortable and had everything I needed. The room had the most incredible view of Bartlett Cove. It was a relaxing rejuvenating respite! I’ll come back again, for sure! Highly recommend! 

Relaxing paradise! 

What a jewel of a place to enjoy everything that Alaska has to offer.  Setting offers both forest and water views.  Rooms are appropriately rustic and comfortable. Staff is very friendly and helpful.   Communications are frequent and informational prior to your arrival.   Bus pick up is convenient from airport and ferry.  Limited menu for dinner but quality and pricing was better than I expected.  Servers were very friendly.  The day boat ride was the highlight of my week in Alaska.   Captain was able to maneuver close to shore for amazing animal sightings.   Plenty of time was provided at the glaciers for pic opportunities.  Trails near the lodge were well maintained and so beautiful. The moss on the forest trail was something out of a fairytale.  The presentations at the Tlingit Tribal house are not to be missed.  A memorable stay that I will never forget.

Glacier Bay Lodge

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