Name: Sonder Jewelers Row
Address: 19 South Wabash Avenue, Chicago, Chicago, Chicago, 60603, United States of America
Rating: 0

Elevator/lift

Smoke-free property

General

Concierge services

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Washington/​Wabash

Monroe

Harold Washington Library

Downtown

Sullivan Center

Crown Fountain

Pritzker Pavilion

Millennium Park

Chicago Cultural Center

Art Institute of Chicago

Cloud Gate

Marshall Field Building

Chagall's Four Seasons

Design Museum of Chicago

Chase Tower

Santa Fe Building

Marquette Building

Chicago Loop Synagogue

City Market

CNA Center

Chicago Theater

Cadillac Palace Theatre

Buckingham Fountain

Willis Tower

Wrigley Building

Tribune Tower

Grant Park

Chicago Children's Museum

Field Museum of Natural History

Navy Pier

Chicago Midway International Airport

O'Hare International Airport

Chicago Executive Airport

Lewis University Airport

DuPage Airport

Sonder Jewelers Row

Chicago

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This was a great place to stay.  Close to places to eat close to the cta and close to places to see.

Great place to stay

Broken central air, TV would not work properly, dryer vent had a red light lit indicating it was faulty, nonworking coffee pot that leaked all over the kitchen counter, pasta sauce splatter on the wall in the kitchen, glass globes in the bathroom were filthy. They placed a portable AC floor unit in the studio apartment that was loud enough all night that I couldn’t sleep. You’re only way of contacting them for issues is by texting. Very frustrating method of communication. Need I say more? For four hundred a night, never again. At least in a hotel, I could pick up the phone or walk down to the front desk for assistance. To me, Sonder is a complete rip off and not priced appropriately.

First and last time for Sonder

I recommend this property overall. The only negative detail about our stay was that there was a large air conditioning unit on the floor in the main living/kitchen area. It was very loud. However, without out it, I assume the rental would not be as comfortable temperature wise.

Honestly, the only thing going for this property is the proximity to landmarks and train stations. There’s no lobby, no bathrooms while you wait for your room. Elevator was super slow and broke down while we were there. We had to go up and down 5 flights of stairs. Then we needed a code to get into each floor from the stairs and the chat team had to retrieve it because they didn’t know it. The sink in the bathroom was clogged and overall the cleanliness needs improvement. Their slogan is “a better way to stay” and I have to disagree. It’s definitely just “a way to stay” but Sonder properties always need so much more care and attention.

If you consider Sonder and this property here's what you need to be aware of: 1) There's no guarantee that you will be able to easily get into the building or your room. I stood in the hallway outside my room for almost 10 minutes at 12:30am using the "Chat" function of the app because the code didn't work. 2) Don't expect a cool room. The AC in the room didn't work. I was moved to another room, but even that AC wasn't strong. There are fans above the beds, and that's the best you're going to do in staying cool. 3) The entrance to the building is a little dicey looking. 4) The elevator had a very funky smell throughout the visit.

Initially we had an issue with access. However, I used the chat function on the Sonder App and had an immediate response with a new access code. They were very helpful. The property had everything we needed for our stay. Ideally positioned for sightseeing. Everything in walking distance. Fabulous breakfast at Goddess & The Bakery next door. Only slight negative is the bed base is larger than the bed. The wooden corners stick out. Which means stubbed toes and bruised legs. We soon learnt to be careful manoeuvring around the edges.

Great location. Couldn’t hear the L. Everything on our to do list was in walking distance. The elevator has a cigar odor from the lounge but it didn’t go up to our room or floor.

The AC thermostat was not working and the summer was just getting underway. The last night  of my stay was sweltering. The ceiling fan could olny do so much. No one was at the property to respond to my request.

We had a wonderful stay in the very comfortable apartment. I chose it for the location near Millenium Park and because it was a one bedroom. The apartment had excellent furnishings and faciilties. We had two difficulties during our stay, with the AC and with the washing machine, and both were solved quickly by the staff. They were responsive and went the extra mile to be sure everything was okay. We were also right over the L train, but with AC running I didn’t even notice it and slept great. We’d be happy to stay there again.

Great stay in Chicago

Spacious but the elevator jolted about half the time you went up and the blinds were see through. If you are a light sleeper, you can hear the train every 15 minutes at about the volume of an air conditioner.

Sonder Jewelers Row

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Internet

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment