Name: The Hatton Rooms
Address: Hatton Rd, London, London, London, TW14 9QS, United Kingdom
Rating: 0

Smoke-free property

Garden

Television in lobby

Express check-in

No elevators

General

Coffee/tea for guests

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Hatton Cross

Heathrow Terminal 4

Heathrow Terminals 2 & 3

Hillingdon

London Heathrow Airport

Loftus Road Stadium

Victoria and Albert Museum

Hyde Park

Madame Tussauds

Buckingham Palace

Big Ben

National Gallery

The British Museum

London Eye

The Shard

Tower Bridge

Tower of London

Farnborough Airport

Blackbushe Airport

London City Airport

London Gatwick Airport

London Luton Airport

The Hatton Rooms

London

Horrible service , property damages around .Washroom is terrible.

In the middle of no where. Nothing close by

Terrible

Everything was great apart from a staff member giving me wrong info about the car park, but apart from that everything was fine in the hotel, clean and tidy too!

Great stay

I was unable to find location without address specifics. I did not have email service during flight. I saw the email with house number only after making arrangements at another place and accessing my email.  I used the original text message information for the taxi ride but no specifics. So failed to find. All this happened at midnights because of airline delays in departure from Newark NJ. Terrible experience.

I had booked and paid for this room weeks in advance via hotels.com. The property contacted me the day before my stay, requiring me to make a payment via a third-party site for a deposit. They also charged an additional fee for this, which was not mentioned in the hotels.com listing.This feels like a scam: Make the listing appear cheap to look better in a price comparison with other properties, then charge an additional fee at the last minute.Otherwise, the room itself was small but okay for one night.

charges extra fee not mentioned in the listing

The location is close to the airport. The property is nice, clean and quiet.Yet, the instruction to get into the property was not clear. The front door is hard to open even with the lock code. AND no indication of where the lock box of our room key is. We had to bother the tenant in Room 1 to finally know that the lock boxes were located on the left outside wall of the building!

Super basic with NO amenities at all.  One bath towel per person, no hand towels, no rug for the shower, no hangers to hang you clothes.  The lighting choices are 12 super bright lights in the ceiling on one very dim lamp, which isn't even by the bed.  One of the shades is broken and won't roll up.  One window does not seal shut, so lots of noise.  Worst of all, the shower temperature control did not work, so there was only burning hot water - so no shower.  When I reported that to management, they basically said I was lying and that everything worked fine.  And, oh by the way, there is another bathroom down the hall (which of course we had no knowledge of), so I could have just used it!   Definitely WOULD NOT recommend this place.

Had several issues during our stay. Contacted the company afterwards who did not respond to emails or WhatsApp messages.- No hot water (showers or taps)- Alarm went off at around 6:00am due to anotger guest and was difficult to turn off (woke neighbour who sorted it out)- downstair toilet door broken and did not lock- TV and tea/coffee facilities were specified but not available - no customer service

Stayed in the 3 bed "comfort" room.To complete the booking I had to sign sign pages and pages of off-putting stuff about various ways they could charge you extra. On arrival getting into the room via various key safes was tricky.My room was right by the front door so I got to hear everyone else struggling to check in throughout the night, plus one wall was opaque glass onto the hall, which meant that the light also woke me.Room incredibly basic and shower upstairs. I gave reasonable ratings because I could not fault the price which included free overnight parking. I would consider staying again but would take one of the first floor rooms.

Impressed with cleanliness. Kirchen/Dining room access was a bonus. Struggle to get into the property with instructions received at last minute, although signed terms and conditions and ID submitted beforehand.Plastic holder inside shower room is broken with sharp edge sticking out, I had a minor scratch.

The Hatton Rooms

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment