Name: Kensington Serviced Apartments
Address: 154 Warwick Road London W14 8PS,Warwick Road, London, London, London, W14 8PS, United Kingdom
Rating: 5

Smoke-free property

Heating

Washing machine

Dishwasher

General

Fridge

Toiletries

Rooms

Laundry

Luggage storage

Services and amenities

Kitchen

Meals

Internet access

Internet

Parking

Location

At the apartment

Room amenities

West Kensington

Kensington (Olympia)

Earl's Court

Leighton House Museum

Tower House

The Mosaic Rooms

Opera Holland Park

Ealing, Hammersmith and West London College

Metropolitan Police Heritage Centre

Brompton Cemetery

Kensington Roof Gardens

Margravine Cemetery

Thackeray Gallery

Victoria and Albert Museum

Loftus Road Stadium

Hyde Park

Buckingham Palace

Madame Tussauds

Big Ben

National Gallery

The British Museum

London Eye

The Shard

Tower Bridge

Tower of London

London City Airport

London Heathrow Airport

London Gatwick Airport

London Luton Airport

Farnborough Airport

Blackbushe Airport

Rochester Airport

Stansted Airport

Kensington Serviced Apartments

London

DO NOT BOOK HERE!!!!!!!!!!!
Absolutely awful. I turned up to the road given which wasn't actually the property advertised, when I found the road there was no indication of which property it was. No house number or instructions on how to enter given. I rang the number provided and there was no answer. After trying for a couple of hours I realised they were not going to answer and were basically robbing me. We had to then find another place to stay at a cost of £400. These people are scumbags and I would love to get my hands on them

DO NOT BOOK HERE!!!!!!!!!Tried to post this with no star rating but have to select at least one

The apartments are on Collingham Place not Cromwell. I had to call travel agent to get information on where to go or call when we arrived as I did not receive any emails in regards to check in. Booked thru America Airline Vacations. When we arrived, I called the number given and was walked thru how to access the apartment thru a coded door and a lockbox for keys.  I was happy our apartment was on the first floor. We booked the family studio, 1 queen bed, 1 bunk bed and 1 sofa bed. Room was clean and had freshly been painted, paint smell. There was a kitchenette, table w/ chairs and a small TV, there was even a washing machine!  There was a hairdryer, iron and ironing board in closet space. Bathroom was small but fit the need.  Floors need some attention.  The only bad thing that happened was one evening water started dripping from light fixture in our small hallway. We alerted the person who we had previously spoken to when we arrived, he said he would call maint guy. The water stopped dripping but no one ever came to check on the leak and we cleaned up the water in our apartment. Wifi was spotty. An information book in the apartment would be great...  listing wifi info, checkin/checkout info, trash pick up, tv channel listings, local stores, map, phone numbers, etc..  Location was convenient to Gloucester and Earls Court underground, restaurants and grocery store.  Overall we had a great trip, the apartment served our needs!

Family trip to London

We stayed here on our first trip to London, the place is tired and things are falling apart all over the place. 
It seems like it was quite nice about 5 years ago. Seems like maybe the owner is very cheap and doesn’t want to annual upkeep. It was clean enough and on the surface it ok. Shower was leaky and not working properly, but they did come and fix it. They take a damage deposit which is laughable considering all the damage all over the room. I took photos upon arriving, I recommend doing the same to ensure they don’t try and stick you with anything. Got a funny feeling about the place ...

Very Tired

Right in front of the train station, perfectly furnished, full of everything, spacious apartments, the Romanian's only small problem, not so much a train disruptor, good price ratio, perfect for holidays and business, the best sofa bed I've ever tried.

Large location

This sight was advertised as Cromwell rd. Building shown on website is not the building we stayed in !It is not Cromwell rd but Collingham Pl just off Cromwell. If I had arrived after a 30 hr flight not knowing this I would have been very upset. The red spot indicating the property is Sainsburys, not very helpful. Had to call the UK ahead of arrival to get exact address. Listed as express check in! No one there to greet u, need code to get in building then find lock box for apartment keys, thats as express as it gets. We were in apart 12, 5 steep and narrow flights up! No elevator. Small apartment, kitchen needed a good clean. 1 queen bed 1 queen sofa bed! The sofa bed was only suitable for a smallchild. It was so small. My daughter is 5ft and she hung over the edge by a mile. Had to ask numerous time for bed linen for sofa, finally ran into housekeeping after 2 days when i got it off them. Plus side, apartment in good position, close to shops and short 7 min walk to earls court station.

Awful

Worst booking i have made! 
So I booked this apartment two weeks prior to my arrival date. The payment went through fine and I received my confirmation. The day before my arrival I received an email asking for proof of ID and to confirm what time I would be arriving as they don’t have an office on site! So I replied back and explained as I would be doing a 5 hour journey i will get there between 4-5pm. I never heard no reply. So on the day i was suppose to check in baring in mind i was already traveling on my way there. I called up to find out how i will be getting the key. The person i spoke to told me he would send me it over in a email straight away. Few hours go by and I still haven’t received anything. So i call again however this time no answer! I called atleast 20 times on 2 separate numbers and still no answer! By this time i had arrived on the street where the apartments are based so I called the site I booked through which was Agoda (DON’T book through them either) after having me on hold for over 30mins i was told they couldn’t get in contact with the apartments and would have to cancel my booking and there was nothing they could do about it!! So i had traveled 5 hours to eventually arrive outside and to be left stranded in london city with nowhere to go!!! I had no apology or anything and instead the company was trying to turn it around and blame me for the mistake they had made!! SAVE YOURSELF THE BOTHER AND DO NOT BOOK! VILE CUSTOMER SERVICE!!

Kensington Serviced Apartments

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