Name: Beechwood Park
Address: Main Road Elvaston Thulston, Derby, Derby, Derby, DE72 3EQ, United Kingdom
Rating: 6

Smoke-free property

Heating

General

Non-smoking rooms

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet

Fishing

Recreation

Free Parking on Premises

Parking

Pets Not Allowed

Pets

Location

At the hotel

Elvaston Castle Country Park

East Midlands Airport

Birmingham International Airport

Coventry Airport

Beechwood Park

Derby

It took me a week to finally get confirmation from Colin and Sharon that our pitch was booked!  (Numerous calls and emails later). After an 8 hour drive, I arrived at a locked reception door with not a member of staff in sight. When I finally got hold of Sharon, I was told to just pick a pitch and would sort money in the morning. Including my £35 pitch deposit.

I also booked a Pod for 1 evening for my local friends for £75 a night paid in advance.

When they rolled up the next morning it was for money matters, no apology, just the moola. On their Website prices begin at £23pn, but upon arrival it was £35pn. They told my friend where her pod was and off they went. The Pod consisted of a mattress on the floor a scabby black couch, small wicker table and a lamp! My campsite was more rigged than this dump!!  Not even a kettle for a cuppa! To add insult to injury we were charged an additional £12 for the kids to fishing!!!! I have never been so embarrassed  and appalled at this blatant theft of our hard earned cash!

So, away from the management. It is in a great location but it has not been maintained very well. It's a very muddy pitch and having my pooch with me ,things got messy. At the back, it looks as though this is where all the bed frames went to die. Caravans and furniture too, so basically a scrap yard right next to camp lol

So no, I would not recommend this place if you wish to remain 'Happy Campers'!

A total disappointment!

Do not book early with this company as they reduce their prices and unlike haven holidays you will not get the difference back, they are not customer centric with terrible customer service, a customer services advisor said well you wouldn’t want me to call you if it went up in price

Do not book early if at all

First of all people who run the place are very miserable people. Second struggle to get hold of reception , should have taken it as a sign. And price for pod is ridiculous for a bed on floor with nothing else inside. You will have more fun glamping in a car park than there.

Glamping pod

!!!DO NOT BOOK THROUGH HOSEASONS!!! - My sister booked a weekend break at home park farm through hoseasons for  her and husband, tragically 9 days before the arrival date my sisters husband suffered a blood clot on the brain which nearly killed him due to covid.When my sister rang 6 days before the arrival date to explain the situation of why they could no longer attend, the only thing hoeseasons were interested in was "company policy". My sister explain that her husband can no longer use the right side of his body, and is blind, but as I mentioned all that was said was that she would recieved a £20 refund out of £470 due to "company policy" , and that the policy does not take compassion into account. My sister and husband are not a well off family so as a treat for her husbands birthday she had saved up all year for this weekend away. In the end as hoeseasons only planned to rob her, I (her brother) , gave my sister her money back so that me and my partner could attend instead. Please note, this is nothing against home farm park, it is a lovely place to stay.


THE COMPANY IS TERRIBLE - DO NOT BOOK WITH THEM, GO DIRECT TO THE PARK

DO NOT BOOK WITH THESE FRAUDS! Just booked a holiday for West Sands in Chichester, as you can see it states that it's pet friendly caravan. Booked it & now they've said we can not take our pet as there is no pet friendly caravans available as they have to leave 2/3 of those caravans for no pets due to people with allergies. I said it was false advertisement and I got told that I have no common sense 🤣 absolute joke of a company and even bigger tools in customer service!!!

Misleading company & terrible customer service staff!!!!

I know everyone wants to book a holiday in yhe UK right now but please please 🙏 do not book a Hoseasons holiday. They are the most terrible people to deal with that is if you can get through to anyone

Hoseasons

I don’t really know where to begin. We are currently still at the so called holiday park but have decided to leave 2 days early and find a B&B locally. 
How Hoeseasons puts its name to this dive is beyond me. 
It’s the most disgusting place we have ever stayed. 
I decided to take my 78 year old mum away after what is to all of us a terrible 12 months and thought a holiday park would be great. 
This place is made up of cabins and caravans. 
The cabin we are in (8) is falling apart. We cannot checkin until 4pm due to extra cleaning for COVID, what a load of rubbish, it’s filthy! We have even watched them so call clean a cabin next to us in 35 minutes ready for a new family to arrive. No extra cleaning at all. 
In our cabin, the kitchen is falling apart, no door knob on one door, all the plates, cutlery etc was still dirty it all had to be washed. The floor in the bathroom is literally falling through, no toilet brush, no plug, dirty dusty furniture, the Teflon on the frying pan was peeling off.  There was BLOOD on the sheets in my mums room. 
We told the owners who did rectify some of this however the damage was done. They said you don’t know unless you are told well surely they should check their own standards. They have just had 15 months where they could have spent time improving all of this but decided not too. 
I could write on but just hope people take notice that this place is not fit to be open.

If I could give this a zero I would “Don’t stay here, even if desperate for a holiday.”

It’s our last day tomorrow, thank goodness. 
If it wasn’t for the kids would of gone home . 
Arrived Monday afternoon. 
Nothing for children to do . Advertised go carts when I ask he said there isn’t any . It’s basically caravans , dirty log cabins and a fishing pond . Ok for men wanting a fishing holiday . 
No one at reception just a number on the window . Iv rang a few times no answer so I left a message for them to ring back they didn’t .  Do not book here it’s run down and dirty .

Cabin holiday .

Stayed in a log cabin at Beechwood in July 2021 had great weekend. 3 men staying in a lodge, fishing for 3 days.
Been fishing here for many years and camped here a few time a few years ago. The lodge was comfortable and the staff were helpful.

Thank you for a great weekend. We’ll be back fishing and probably staying over again next year.

Cheers 🍻

Fishing weekend

Hoseasons say they make special cleaning considerations to ensure your safety and therefore don't let you access your lodge until 5pm and you have to leave by 9am.  My lodge had not been cleaned, a dirty used bright pink balloon was on the lounge floor and a large birthday banner stuck to the door.

They have offered to clean the lodge again but what's the point... We have moved in. Riverndale can't do anymore 'at their level' Hoseasons don't answer their phones only interested in taking new bookings and not helping those on holiday.

The door handles are also broken and one has been removed whilst staying here. We have been told not to close anymore doors as it would be unsafe to do so 🤦

Terrible service from Hoseasons.

Beechwood Park

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