Name: Grand Hope Suit
Address: sirinevler mahallesi sakarya çikmazi sk., Istanbul, Istanbul, Istanbul, 34188, Turkiye
Rating: 0

Smoking areas

Express check-out

General

Pets Not Allowed

Pets

Location

Ataköy—Şirinevler

Yenibosna

DTM—İstanbul Fuar Merkezi

European Side

Grand Bazaar

Spice Bazaar

Galata Bridge

Blue Mosque

Basilica Cistern

Hagia Sophia

Galata Tower

Topkapi Palace

Dolmabahce Palace

Bosphorus Bridge

Istanbul New Airport

Sabiha Gokcen International Airport

Grand Hope Suit

Istanbul

The person when I check in was rude and he was asking me to pay cash if I don’t have it he ask me to go to back and withdraw money and come back and pay. He was so rude when he says that.

He is rude that a government officer you guess

this is so so bad experience for us really bad and smelly rooms and the walls are so thin so we can hear easily everything from other rooms and uncomfortable at night we couldn't sleep at all they didn’t provide any blanket for sleep we bought our own and it’s not for families it’s for those who are interested in one night stand couples overall very bad experience and they don’t know English very difficult to communicate to them and the staff are not cooperative

😡😡😡😡😡😡

This particular hotels close proximity to the mall ‘meydan’, restaurants, cafés, clothing stores and transportation (specifically the Sirinevler Atakoy train\bus stations) cannot be questioned; however the hotels customer service was disgraceful and unexpected.  The exit time (of 10am) was announced to me on no less than four occasions during checkin, emphasising that it was stringent.  The harsh implication was (better for you that you exit on time).  Cash payment was demanded and any credit card payment would ‘apparently’ attract excessive charges.  Once cash payment was made, they refused to issue a formal receipt or tax invoice.  Their overall conduct and sense of professionalism was disgraceful and unbecoming.  The room had no soap (liqid soap inclusive), one of the two chairs legs was broken and there was no remote control for the tv.  Even if İ was offered a room free of charge, İ`d never stay.  İ don`t recommend this hotel.

We chose this hotel because it is near to the Ataturk Airport by metro. The hotel has two locations. One is near the metro and the other is just a bit far but still accessible. They brought us to the latter. We had a bit difficulty in checking in as the receptionist doesn't speak english and couldnt find our reservation even I showed him the email confirmation.The room is clean maybe because it is newly renovated but it is obvious that works are unfinished and things are substandard. The toilet bowl is moving, wires are not fixed properly. Basic items are available except for cabinet for clothes.The most disappointing is, the walls are built thinly that you can hear the noises and s@xual moan from the other rooms. We did not get good sleep.I do not recommend this hotel.

Grand Hope Suit

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