Rixos Sungate - The Land of Legend Access

I visited the Rixos Sungate hotel in April with my 10-year-old son and 5-year-old daughter. The standout feature for us was the incredible kids club and the wide range of excellent activities on offer. Both children really enjoyed attending the creative workshops where they made woodwork models, clay pots, and paintings. They also built Lego robots, took part in an exercise class, and even did a bit of boxing! The staff at the kids club were fantastic—really engaging, attentive, and clearly passionate about working with children. I was even allowed to join in at times, which was great fun. I was especially impressed with how well the activities catered to both my children, despite the five-year age gap. It’s not always easy to find something that suits both younger and older kids, but Rixos managed it perfectly. Another major highlight was the outstanding service provided by our assigned Guest Relations team member, Ebru. She contacted me via WhatsApp on our first day with detailed information about the hotel and activities, and she remained available throughout our stay, always responding quickly. When I had a minor medical issue with my daughter, she helped me locate a GP and a pharmacy—and even checked in with us personally at dinner later that evening. Her support was above and beyond anything I’ve experienced at a hotel before, and it made a real difference to our stay. The hotel’s facilities and beach are beautiful. The gardens are immaculately kept, with the lovely scent of fresh flowers and cut grass adding to the experience. Since we visited in April, some of the pools were still quite cold, but there was one heated pool at the far end of the hotel which the kids loved. One slight disappointment was that some of the advertised kids club activities, such as the carnival, weren’t yet running. However, I understand this was likely due to being just ahead of peak season. The only real area for improvement was our room in the main block. While clean and functional, it felt a little dated and could benefit from refurbishment—especially when compared to some of the newly renovated blocks. That said, the hot tub in the bathroom was a big hit with the kids and more than made up for the slightly old-fashioned decor. Overall, this is a large resort with a huge range of facilities and things to do. I would definitely recommend Rixos Sungate for families—especially those with children who enjoy a mix of fun, creativity, and outdoor activities.