Norwood

Please provide your estimated time of arrival at the time of booking, either by using the comments field when making your reservation or by contacting reception directly, using the contact details supplied on your confirmation email.

Non-Smoking Policy:

Guests are warned that any evidence of smoking in the rooms or in the en suite bathrooms will incur an additional cost of GBP 50 for additional cleaning and a room ventilating fee. This additional cost will be automatically charged to the credit card provided. This charge is due to loss of business when arriving guests do not want to stay in rooms smelling of smoke.

Damage:

All damage must be reported to the proprietor/manager. Any damages will be charged to the credit card provided, after the inspection of the room, upon your departure. This could be up to 12 hours after you leave.

Behaviour:

Any guests behaving in an aggressive or abusive manner will be asked to leave immediately. Any guest asked to leave on the grounds of abusive behaviour will be charged in full for their stay and reported to the police.