Name: Mapito Tented Camp
Address: Ikoma Gate Serengeti Nationalpark,, Serengeti National Park, Serengeti National Park, Serengeti National Park, 00000, Tanzania
Rating: 8

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Seronera Airstrip

Kirawira B Airport

Mapito Tented Camp

Serengeti National Park

Paid full price, didnt get water or electricity or internet. Tents were in severe disrepair so they gave us room full of insects. Staff did their best but were not informed of our visit. Management took my money and didnt provide any discount for the lack of facilities.

No water no electricity

No comfort in the tents: uncomfortable bed, dirty bedding, generally the cleanliness in the tent and in the public areas is highly desirable. The food is also not recommended, only a menu for all guests. Food was cold and boiled. The boss never let himself be seen in the whole three days. He has guaranteed us a partial refund regarding the non-received safari benefits, but until today he has not guaranteed us the payment in advance. Now it is not good at all! Book no more safaris of this case!!! It is not worth the money! We were there in two other accommodations in Tanzania which I can recommend, but I can't recommend Mapito. In any case, I don't recommend it much better.

Not recommended - only empty promises

Unfortunately our safari experience was extremely bad, and even dangerous. Even though the (expensive) trip was paid for weeks in advance, the manager had not arranged anything beforehand - no vehicles, no drivers, no entry permits. He improvised, and so we had to wait hours every day to enter the park: for his friends to arrive to drive us, and for permits to be released. Early morning safaris are the prettiest, but there hasn't been a single day we could enter the park before 10am. The vehicles were so bad each time that we had 3 car breakdowns in total. One day we had to get out of the park on foot. On our way back to Arusha we had to hitchhike (!) during the night, after being stuck in Serengeti with a broken car for hours. We were extremely lucky to find our way back to Arusha safely.

The manager we booked the trip with was nowhere to be seen during our stay, and could not be reached. The managers present in the camp were sorry for us, but could not offer us anything as compensation. After our continued insisting, they agreed with a refund of USD 400 - less than 10% of the total amount. Until today, 2 months later, they have still not transferred this money, though one of the new managers is telling me every day he is 'working on it'. It's a huge shame.

This is only a short summary of the events during our stay at Mapito, unfortunately the complete list of what went wrong is much longer. Worst customer service ever experienced.

Please don't book your Serengeti safari through Mapito.

Safari nightmare

The food and service was top tier.   The open air bathroom/shower is so cool too!  The only reason I’m not giving it 5 stars is because the water didn’t work for a day. 

Also, hyenas and elephants were heard at night outside the tent. Awesome for us, but some may not like that.

Glamping at its finest

We loved everything at Mapito Camp; the location, environment and animals, the night game drives meals and friendly team. The price is far lower than indicated in most websites! We paid 300$ per couple per night !

Will always recommend mapito camp to My friends.

Next time I will book direct.

Robin and Carey, Israel.

Very friendly staff, Timothy is awsome, you have a problem, he fixes it or will die trying. We ordered gluten free food for our daughter and it was no problem what so ever, the chef had absolute control over the situation and we didn´t worry one bit. In fact our daughter could eat everything served, fantastic. One problem they have is the road to the camp. You need a 4x4 to even consider going there in rainy season. There is black cotton soil on one stretch and it´s no joke, but if your hardcore like me, that´s one of the reasons you go back :),  some proper 4x4 driving is hopefully awaiting you. If you get stuck, don´t worry, Timothy will come to the resque, just make sure you have a phone. I will definitly go back to see the migration go through the camp and just stay there for a week and not worrying about Serengeti. It can be a bit tricky to find the location so make sure you know where to go before departure. And more importantly, let Timothy know you are coming and at what time you expect to arrive. Can´t wait to go back. Hope to see you soon Timothy.

I´ll be back

We stayed two nights in this lodge, as part of a safari in the Serengeti. The staff are very hospitable, very kind. The tents, are  nice , the showers and toilets are attached to the tents but are outdoors. You have to love the night this morning to go to the bathroom to hear the hyena noise! The tents are not very  compliant  many holes, torn, do not always ask to close. We had changed tents on our first night because to our great surprise we were the only ones to spend the night there.

That's nice.

A small tent camp with 13 fixed tents and a cozy charming main house. The tent is fully equipped including a cool and special vault. Outdoor bathroom under the acacia is the hammer. And all in the middle of the huge and impressive Serengeti.

Ancient accommodation with a genius safari feel

Hoping to see the great animal migration here, we spent three more nights at Camp Mapito in the North Serengeti after three days (we had already experienced the great fortune of this spectacle intensely on the Mara River and north of the Serengeti). We felt very comfortable here. The tents are equipped with beautiful wooden furniture. Delicious food! Especially Timothy has made the stay incredibly pleasant for us. Unfortunately, we had to deal with some travel illness and he really fulfilled every wish we had (thank you Timothy for all the boiled can tea, the bananas and the magnesium tablets!)

Mapito Tented Camp

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