Name: Victory Hotel Kandy
Address: 79, Colombo Street, Kandy, Kandy, Kandy, 20000, Sri Lanka
Rating: 7

Ticket assistance

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Polgolla Reservoir Airport

Castlereigh Reservoir Waterdrome

Victory Hotel Kandy

Kandy

A normal restaurant. The waiter doesn't speak English, so he doesn't know much about the commands. The food is good. The good thing is that they put in a lot. They have a variety of beers at reasonable prices. The list is broad. It's not a place I would recommend, but if you go, it's not going to be a fiasco either.

Normalito is the norm.

My husband and I had high hopes for this pub, there are not many places to drink in Kandy as it’s the holy city and Lonley planet recommends. The first clue something wasn’t right was when the staff refused to give us a bar menu instead naming drinks, but we chose from that and the drinks were nice. We decided to come back tomorrow paid our bill, and went to the toilet, came out to the staff shouting we hadn’t paid, and really angry at us. We explained we had but they were really angry. Eventually we realised they had forgotten to charge us for a shot of gin. We hadn’t realised, but they continued to shout with everyone in the bar watching. We tried to explain that had we been trying to get away with it we would not have stopped to go to the toilet, and of course we would pay, but they were still angry although it was their mistake. When we paid I realised they had brought me the most expensive gin when I’d asked for a lower cost one. We had left a good tip and asked that to be taken from the second bill, which was again greeted with shouting. I know they don’t have much competition, but it’s no excuse to be rude.

Poor customer service skills

The service is totally useless rice was served after 40miniutes  and on after being reminded ...please don't lie to customers as well and don't treat locals and foreigners in two different ways.. that is bad ..
Don't loose the quality you'll had some time back
Please improve soon.
All the best

Poor service and low quality

The Victory is a pretty nice place to hang out in the evening and have some drinks! We met two locals and the owner there and it was a really funny evening! 
Good and the rooms also seems to be quite nice.

Nice place to hang out

We stayed here for one night. The rooms are dark and small. We had a window but the glass was textured so you can’t look through. Not much to see anyway as it’s facing a wall from the building next door. The bed was very squeaky which was the source of some fun but not something we look for :) The pub upstairs might seem nice but the staff is terrible and they force people who walk past to go here for a drink which doesn’t really add to a nice atmosphere. The location is very central but that’s really the only thing they score points on. Avoid this place.

Quite poor value

Unfortunately, we didn't have a positive experience with the Victory Hotel in Kandy. We were planning to stay there for one night. We paid 30 euros for the room, including breakfast. The staff was nice. The room was very dirty, but there were many stains on the bed and pillow and unfortunately there were also insects. Then we were assigned a new room. This was better at first glance. But when we looked at it more closely, there was the same problem with the dirty bedding and the insect.

NOT recommended!!

Rooms are not too big, but the hotel is just in the center of Kandy city close to Buddha Tooth Relic Temple. Nice bathroom with hot water. Comfortable bed. Tea/coffee facility in the rooms as well. Good restaurant. The price is worth it.

Close to Buddha Tooth Relic Temple

Service is good, staff are so kind and smiley. The room is a little small and no view from window. The location is good and convenient to do sightseeing in Kandy.

Good and kind staff

The main purpose of our stay at this hotel was for transit. We were coming from Rambukkanah area in the evening and leaving on the first train the following morning to go down the coast to Bentota. After having no AC the previous 2 nights, we were pleasantly surprised to have that for a nice comfortable sleep. The staff were very kind, the payment process went smoothly, we were accompanied to our room to make sure everything was ok & we had a good night's sleep.There were a lot of small ants in the bathroom crawling out of every possible hole or crevasse... but once you ran water then they would disappear... otherwise everything was great.The best thing about this hotel is that it is only a few minutes walk from Maradona Railway station. So it is perfect for people travelling south down the coast or going east to go inland.

Good hotel minutes from Maradana Railway Station

Enjoyed my stay there. Would go back. Liked all the management and workers.Good value.Highly recommended.

Victory Hotel Kandy

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