Name: Water Garden Hotel
Address: 519/8, Jayanthi Mawatha, Anuradhapura, Anuradhapura, Anuradhapura, 50000, Sri Lanka
Rating: 6.3

Air conditioning

24-hour reception

Smoking areas

Newspapers

Express check-in/check-out

Garden

Terrace

General

Fridge

Family room

Flat-screen TV

Shower

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Barbecue grill(s)

Picnic area

Fishing

Barbeque

Recreation

Parking

Business center

Business

Golf сourse (within 3 km)

Sports

Children's playground

Kids

Location

At the hotel

Room amenities

Sigiriya Slaf Base

Water Garden Hotel

Anuradhapura

Water garden is a beautiful resort to get away from the hustle bustle of Colombo. Special shout-out to Gihan who was looked into our every need during our stay. Cheers for an excellent service. We were offered a scenic and an informative board ride during which the naturalist gave an insight to the property as well as it's surroundings.
Many thanks to Sabrina who ensured that we were well looked after.
Rooms were beautifully designed in such a way that guest privacy is maintained and keep the guests engaged with nature.

Amazing property. Excellent service

This was the worst place we stayed in SL. The room didn'th have the A.C. working and we use the fan to get the stench out of the room. It was full of mold in the bathroom and had poor ventilation. Young local boys were partying and shouted throughout our stay there. You can get cleaner and much peaceful place to stay for the same price in the area which is full of cozy homestays.

Worst room 😝

Stayed at this hotel for a night and definitely did not exceed my expectations. It was just a standard room equipped with a comfortable bed, tv which doesnt have a remote and a bathroom which had insects walking on the walls due to an opened window which couldnt be closed. Breakfast was satisfying but the river behind the hotel was disappointing. Nothing to be excited about. Staff were friendly and helpful. Appreciate their hospitality. The door was really annoying because the key kept getting stuck,which means i couldnt come out of the room. Lucky the window was big enough the walk out of it.

Good enough for this location

Cheap but a shambles.  Poor service, most service have very poor English (one young guy is best for organising everything).  Cold water in shower, lots of mosquitos and bugs.  Restaurant has good food but lots of mosquitos - a few other restaurants in area and easy to get around on a bicycle.

Cheap shambles

Water Garden is a few kilometres west of the town centre in a sort of hotel district with a few restaurants around (and the busy New Town area is an easy walk south across the train track).  The management is very disorganised in all respects and most staff know no more than very basic English, so organising anything can be difficult - but they can rent bicycles for 400 and do a bag of laundry for 500.  There’s one young guy who’s a bit better than the others at English and much better at organising things - you should meet him at breakfast.

The room looked small but ok, clean, AC and fan, TV that appeared to work but had no remote.  The bathroom had new fittings but was basic, smelly, had a window stuck open that let in lots of mosquitos and bugs, and had only cold water in the shower - which had medium pressure while the sink had very low pressure.  The bed had a base sheet and pillows but no other sheets were provided, nor a towel.  The restaurant is ok for food and prices, although quiet and disorganised, and the river looks nice but don’t get too close because it stinks and the hotel just has so many mosquitos at night.  The included breakfast was a large plate of fruit, then fresh fruit juice, then tea, then an egg accompanied by 8, count them, 8 pieces of toast (which sometimes arrived 15 minutes after the egg). There is a lot of noise in the evenings and early mornings - e.g., the kitchen staff like to shout a lot from 6am and that carries straight through to the rooms.

I think they’re trying to act like more than a basic budget hotel in the hope of getting foreign and premium tourists but they’re not succeeding.  However, it only cost about $15 per night (the cheapest place I stayed at in Sri Lanka and I regret going that low) and I don’t know how that compares in Sri Lanka - maybe the facilities are similar to $15 rooms in southeast Asia but the management is shambolic.

pros : very nice staff,  food is great, Wi-Fi is speed, good location to visit the park.Cons : I wanted to visit Wilpattu national Park. The hotel recommended me a guide who scammed me with the entrance fee. he asked me to pay twice the normal foreigner price. at the beginning I trusted him but I quickly realised that was not the good price. the reception guy at the entrance was an accomplice too.

very  Nice stay except the scam

Our tuk tuk driver recommended this place to stay and drove us here from wilpattu. When we got there we were ushered into a room and told it would be RS3700. When we were hesitant (as we had looked at other places to stay) they dropped the price to 3500. We agreed to stay, although I wish we had stuck to our guns and gone somewhere else. 

The room itself was clean, but basic. There was air con which was good as we couldn't open the windows as the hotel backed onto a river and there are a lot of mosquitos. 

The bed was only provided with one sheet and we had to request several times over the course of the day for a top sheet. (We had seen into other rooms that had been set up much more nicely than ours, with sheets and a blanket). We eventually received one and put it on the bed. 

The bathroom was fine. Nothing fancy, but nothing terrible. 

Breakfast was included and nothing fancy (toast, tea, jam, fruit), but still good enough.

The hotel backed onto a river which could be nice, but it is not really set up to enjoy the river (no chairs or tables nearly. Although, even if there were I would be hesitant to use them as the river was dirty and it seems neighbours use the rear of their yards to burn their rubbish - this is not the fault of the hotel, but it does detract from the amenity). 

The low rating for this place is because we felt like we were hussled into staying there before we had a chance to really think it through. The hotel is definitely over priced for what you get, although there was always a staff member around to assist us, it was sometimes difficult to communicate as we only speak English. 

Accommodation fine but very over priced

we were only there for one night. Staff friendly and quite helpful. For the price a decent place to stay. watch out for the alligator in the creek. He seemed friendly, but we didn't get too close. Easy walk to bus station from here.

on the creek down a quiet road

The blanket and towel they provided are smelly. Wifi is very slow.

terrible hotel

Do not book the Budget Double room (or any room in this hotel). According to the Hotels.com listing, it has breakfast included, AC and TV. When I arrived I was told to have booked a room only and was given a room without TV (AC only on request). After showing the listing on Hostel.com, I was given a bigger room with TV (I suppose it was the Deluxe Double room).But still, the room and the hotel do not hold up against what is promised on hotels.com:-Balcony: NO, -Daily housekeeping: NO, -Free bottled water: NO, -Free newspaper: NO, -Free toiletries: NO, -Free WiFi: slow/unstable, -Premium TV channels: four distortet singhalese channels. -Separate dining/living/sitting area: not in the roomThe bathroom had no window or other ventilation and quite smelly. Room and bathroom were filled with mosquitos, as the doors were kept open (smell?)There is staff a plenty, but none of them seems competent enough to work in a hotel (or even know, how a hotel works). Location is quite nice at a river bank (if quite a way out of town), but even here the dining area is littered and filthy. If you use the restaurant check the bill against the menu. A starter for 150Rs showed up on the bill for 650Rs! Or go to another restaurant - the food is not that special anyway.This place has quite some potential, it's just totally unused.As is, the description on Hotels.com is false adverstising.

Water Garden Hotel

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