Hanoi Elpis Grand Hotel

Special check-in instructions
Front desk staff will greet guests on arrival.

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Fees

• Early check-in is available for a fee (subject to availability)
• Late check-in fee: VND 200000 for check-in after midnight
• Late check-out is available for a fee (subject to availability)
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.