Mercure Cardiff North Hotel

Special check-in instructions
Front desk staff will greet guests on arrival.

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately GBP 12.50–14.50 per person
• Uncovered self parking fee: GBP 10.00 per night
• Pet fee: GBP 20 per pet, per night
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.