44824 Hotel Cocoro Inn Asakusa Kuramae

There are check-in instructions which the hotel sends at the day of check-in. If the guest will have problems with how to check-in, he can ring the bell on the front desk counter at the 2nd floor.

Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Know Before You Go

• One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Fees

• Pet fee: JPY 3300 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: JPY 2000 (subject to availability)
• Late check-out fee: JPY 2000 (subject to availability)
• Housekeeping is available for an additional fee and varies based on length of stay
• Rollaway bed fee: JPY 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.