Kanponoyado Hita

Special check-in instructions
The front desk is open daily from 8:30 AM - 10:00 PM. Front desk staff will greet guests on arrival. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Know Before You Go

• Children 12 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast and dinner.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: JPY 1400 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.