El Paraiso

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the vacation home prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: USD 100 per vehicle (roundtrip)
• Housekeeping fee: USD 30 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Deposit: USD 1000 per stay
• Breakage deposit: USD 30 per week
• Cleaning fee: USD 30 per person, per week

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.