Sheraton Grand Macao Hotel, Cotai Central

Children under 140 centimeters will have to wear complimentary inflatable arm bands or life vests provided by the property when using the swimming facilities.
Construction Update - The Londoner Macao
The main entry and porte-cochere of the Sheraton Grand Macao will close from Monday 1 March 2021.
Guests will be dropped off at The Londoner (Crystal Palace) main entrance, or the existing ‘East Lobby’ bus terminal at the rear of the complex.
Guest shuttle services and taxis will relocate to the new The Londoner main entrance.
Arriving guests will be directed from their arrival point to the temporary check in lounge located on Level 4 of the Sheraton Grand Macao that is complete with check in counters, luggage storage, a dedicated Marriott Bonvoy counters, as well as express check-out.
Guests arriving by car will still be able to park in the underground car park from the existing entrance (Sheraton driveway) with changes to the driveway to maintain access.
The check in desk in the Main Lobby of the hotel will be relocated to Level 4 of Sheraton from Tuesday October 27, 2020. The Main Lobby check in facilities will no longer be operational after this date to make way for a brand new check in area.The temporary check in area will be located on Level 4 of the hotel complex. The temporary check in will offer guests all the functions of the existing check in, including luggage storage, dedicated Marriott Bonvoy counters as well as express check-out.Extensive signage will direct guests to Level 4 upon arrival to ensure the check in experience is as seamless as possible.The temporary check in facility will adhere to Marriott International’s Commitment to Clean global health and sanitization guidelines to minimize the risk of the spread of Covid-19.由2020年10月27日（星期二）起，位於酒店正門旁的入住登記櫃檯將遷往4樓，於搬遷期間，該登記入住櫃檯將關閉，以進行各種優化。辦理入住的臨時區域位於酒店4樓，提供的服務包括辦理入住登記、行李存放和快捷退房服務，以及專屬萬豪旅享家的服務櫃檯。多個指示牌將設於不同的地方，讓賓客跟隨指引輕鬆到達酒店4樓，並辦理入住登記手續，確保舒適的入住體驗。所有的臨時入住登記設施將嚴緊遵守萬豪國際集團「衛生安全的承諾」指引，以確保酒店各範圍的清潔標準，從而減低新型冠狀病毒的傳播。
This property is used as a medical isolation observation, property only can accept guest who stay for quarantine observation form Oct 3, 2021 to Nov 30, 2021.