Randor Residence Tokyo Grand

The front desk is staffed during limited hours. For any questions, guests are kindly requested to contact the property using the information on the booking confirmation.

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Contactless check-in and contactless check-out are available.

The city tax does not apply to nightly rates under JPY 10000.00. Further exemptions may apply. For more details, guests are kindly requested to contact the office using the information on the reservation confirmation received after booking

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.