Stay Taupo

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Know Before You Go

• Hot springs access available from 10:00 AM to 6:00 PM.
• Children 11 years old and younger are not permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Fees

• Airport shuttle fee: NZD 30 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes