Elena Residences 004 By Lockey

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Special check-in instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Know Before You Go

• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Alcohol is not served at this property.
• Contactless check-in and contactless check-out are available.

Fees

• Crib (infant bed) fee: MXN 475 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes