Spa Serra do Japi

Special check-in instructions
This property's power outlets are exclusively 220 V. For more details, please contact the office using the information on the reservation confirmation received after booking.

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this property.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Destination fee: BRL 70 per person, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.