Luna Maya by LHMG

Od 1 kwietnia 2021 r. obowiązuje podatek VISITAX dla turystów zagranicznych. Płatność w wysokości 224 meksykańskich peso (lub 10 dolarów za osobę) może zostać dokonana za pośrednictwem portalu internetowego http://visitax.gob.mx/. Turyści zagraniczni mogą dokonać opłaty przed lub w trakcie pobytu w Quintana Roo. Dowód wpłaty należy przedstawić na lotnisku przed odlotem.

Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know Before You Go

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Fees

• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.