Hotel Fenix Beach Cartagena

For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Please inform Hotel Fenix Beach Cartagena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note Hotel Fenix Beach Cartagena will assist you coordinating the boat to the property for a surcharge of COP 25000 per person per trip or COP 40000 for the round trip. The boat service is available from 10:30 to 16:00, please ask to schedule your most convenient time of departure and arrival.