Hotel Florencia Suites & Apartments

All citizens of Chile, regardless of the duration of their stay, and all foreigners who stay in the country for at least 60 consecutive days may have to pay the national sales tax (19%) when checking out. To receive tax exemption, foreign citizens must pay for their stay upon entry in foreign currency (not Chilean pesos) or with a credit card issued abroad and present a valid passport along with the migration card they received upon entry into the country. If a person subject to paying the tax and another exempt from the same share a room, the rate may be applied to the entire room.

Please inform Hotel Florencia Suites & Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note breakfast is not included for non-refundable rates. Please note all payments by credit card must be paid in full (instalments are not accepted). -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. * This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). Please note that guests are not permitted to bring alcohol onsite.