Name: Dar Souran
Address: 45 Rue de Commerce Medina 90000 Tangier,Rue de Commerce Medina, Medina of Tangier, Medina of Tangier, Medina of Tangier, 90000, Morocco
Rating: 9

Air conditioning

24-hour reception

Smoke-free property

Heating

Express check-in/check-out

Terrace

Upper floors accessible by elevator

General

Non-smoking rooms

Room service

Cable TV

Locker

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Safe-deposit box

Concierge services

Luggage storage

Wake-up service

Services and amenities

Free Wi-Fi

Internet

Spanish

English

French

Arabic

Languages Spoken

Sun Deck

Recreation

Beach/pool towels

Next to the beach

Pool and beach

Fax and copy machine

Business

Massage

Steam room

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

Tangier Beach

Tangier Ibn Battouta Airport

Ceuta Heliport

North Front Airport

Dar Souran

Medina of Tangier

We had paid by credit card in February 2020  for our April 2020 stay at Dar Souran. Due to Covid they were closed, which of course I understood. However, I've been trying to get my money back, of which they kept promising me a refund. I've received nothing and they are not replying to my emails.

Do not prepay for your room in case they close again, they won't refund your money even when they say they will! Very disappointed.

Kept my money, but no stay

It's hard to actually put into words just how abysmally horrible my experiences were here. But allow me to try...
Somewhere at the crossroads of a bad Bill Murray film and National Lampoon's Vacation, we have the Dar Souran...
Prior to my arrival, despite me reconfirming my reservation several times, they asked me to reconfirm. Odd...  
When I arrived out of the 8 rooms total only two were sold that night. I thought they might have been sold out.
My driver (from Chefcahauan) arrived just outside the Medina. The hotel sent two men to meet me and take me back to the property, which was about a 5 minute walk. One man carried one of my bags (older man with brown jacket) and the other (wearing traditional clothes) just kept harassing me. He kept going on about going to his friends shop, being my tour guide and in general, talking nonstop trying to hustle me out of any money he could!
He was clearly associated with the other man (with the brown jacket) who carried my bag. If they were not connected, why did the man carrying my bag not shew him away?!
When I arrived at the hotel I informed the girl working the desk about him. She said she would look into it.
Breakfast was to be served at 8:30 but since I had to leave the hotel at 9, asked if I could have mine at 8.
She said she would look into that too...
As I went out for lunch the old guy who was harassing me upon check in resurfaced. Turns out he was just waiting outside.
I'm fairly good with eschewing pesky hustlers like him but this guy was next level. I literally could not shake him. Imagine two soccer players feet while attempting to gain control of the ball!
I came back to the hotel about 5 and decided to just call it a night. 
I checked again with the new person working at the desk about having breakfast 30 min earlier. She too said she would look into that.
Hmm, I see a theme here...
I decided to have Moroccan tea on the roof before I retired to my room.
Lipton tea was what I was brought.
The older man working in the evening told me that they don't have Moroccan tea.
I stayed at a total of 5 properties during my 9 day trip and the very first thing I was brought---upon check in---was Moroccan mint tea. Here you get nothing but the room key. The evening shift man told me that is was NOT possible to serve me breakfast at 8 am. Keep in mind, out of the 8 rooms they had, there was ONLY one other room occupied! He told me this was because he needed to buy bread in the morning and the stores don't open til 8 or so.
However, I was served crepes, Lipton tea and asked if I wanted eggs, so bread was totally nonexistent until afterwards.
This guy had such an aggressive, intense inhospitable demeanor that I didn't even want to interact with him. A blank stare with single word responses such as "NO" was the theme with him...
There were candles in the room (which had been lit) so I asked if I could borrow a lighter---which he had, but he said "NO". No matter what I asked him it was a herculean effort. I finally just went to my room and 'relaxed'.
Since I had a great time the previous week prior to arriving in Tangier and at the Dar Souran, I simply laughed it off...
The hotel itself is fairly OK---except for the shard of GLASS in my bathroom I almost stepped on barefoot, coming out of the shower!
Almost ALL of the lights (to common spaces) were turned off...
Saving on the the electric bill at the expense of a paying guest!
This place DEFINITELY has the 'WOW' factor...
Sadly, just not in the right direction...

The 'WOW' factor...

We took advantage of an offer of 147€ per two nights.The hotel is in the middle of the medina so its location is perfect if you want to get a full dip in the maghreb culture.The very clean and beautiful rooms and the view from the rooftop have their charm.As for the excellent reception.They helped us with everything we needed at any time.From the medina you can get the voices of some of the guys walking around the medina, but towards midnight it was silent.Some internet lines that had not worked very well but it was also our mistake not to ask for the password of others.As long as the television could not see any channel.Overall the experience was positive.

A good option in the medina

Highly recommended this delightful friendly French owned Dar has been designed by a young Moroccan decorator in excellent taste and fine detail. Owned by Paul with manageress Jihane, it is efficiently run. Breakfast served on the third floor terrace 8.30-10.30 with linguist Momo at the helm speaking 8 languages! Lift. A rare plus in the Médina. Safe location in the heart of the medina. 24 hour service. Beautiful comfortable lounges to linger in on first and second floors. Bottle of water offered. Fridge for guests on first floor in guest kitchen. Near Grand cafe on Petit Socco. Payment can be with Euros. Weak wifi at night. Help with luggage to get a taxi to the airport. Home from home. I will return! 

Gem of a homely Dar ‘hidden’ in the medina 

The food and service - 5 stars amazing!!!!  It is quite a hike to get here, this was only a second city on our trip, and we were introduced to the challenges of staying inside the medina here - steep difficult walks with luggage.  I absolutely love Morocco - but definitely pack light!!!  We had a wonderful supper and breakfast here and the views from the terrace are fantastic.  The rooms are old world luxury.  This was actually the only riad we stayed at with an elevator, but it is super small and there was an argument between the manager and the staff when we arrived - and that really is the only reason I give this place a 4 star, it seemed like the manager didn't treat the staff very well.

Interesting stay

Great location in the middle of the medina but it's not enough, even if the staff and management are super nice, it's still a little lacking in welcome. The rooms are comfortable but dark (related to the location).

It's not much better.

We got a large room for not much money and were so happy here.  The decor is lovely, but it's the people that make this place - they were SUPER helpful, even did our laundry for us for free.  The breakfast was basic - good - eggs and fresh juice bread and croissant - served on a terrace with nice sea views.  The location, a bit hard to find at first - is super central - very close to the Petit Socco.  I would come back here in a heartbeat.  It was a bit loud at night from our room but nothing horrible - mostly neighbors watching TV sort of thing - and I think this is just normal "medina life".  We loved the towel warming racks in the bathroom and the overall feeling of this place.  It feels like staying in a friends house.

Little Gem in The Medina

This riad is very well placed. The reception is limited, not even a welcome mint tea as is customary in Morocco. The room was dark with a view of a wall. It's a shame, this riad has real assets but you feel like it lacks a manager.

Well placed but not enough

We arranged a 12 day tour of Morocco and planned two days in Tangier first. Out guiding service recommended Dar Souran and we have been very pleased. It is difficult to find and we would highly recommend that if coming from airport you arrange for Dar Souran to arrange a taxi. They will then meet you on the street and help you with your bags to find the riad. It is a lovely place with beautiful doors to each room. Wonderful sitting areas on each level and a delightful rooftop terrace for viewing the Medina, sipping our Scotch in the evening and for a simple but delicious breakfast. This included chocolate croissant, freshly squeezed OJ, and eggs. They recommend a nice restaurant and a guide for the day. The rooms ave a few minor quirks and if your tastes run towards five star hotels then this is probably not for you. It was definitely the right choice for us

Nice Oasis in Medina

This is a beautiful boutique hotel in the Medina (old city) of Tanger. Lovely place, well furnished and very clean premises & rooms. Personnel is absolutely friendly and always helpful. Breakfast (served on the roof terrace) is good. However, Dar Souran does have one major drawback you need to be aware about: noise. As the hotel is connected on two sides to the neighbouring buildings some rooms can become very noisy. I do recommend staying at Dar Souran but make absolutely sure to get a room that does not share a wall with the neighbouring buildings. This is especially important if you are a light sleeper.

Dar Souran

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