Name: Hrd 2000
Address: 4 Poniente 916, Puebla, Puebla, Puebla, 72000, Mexico
Rating: 5

24-hour reception

Smoke-free property

Ticket assistance

Terrace

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Room service

Family room

Rooms

Luggage storage

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Huejotsingo Airport

Hrd 2000

Puebla

Firstly, I went there to ask for a double room, the guy at the reception told me he only had the more expensive rooms so when I said I was leaving he came up with an available double room, cool. I didn't wanted to go farther so I took it but I realised it was difficult to sleep there because it was on ground floor in front of the reception, there were people coming in and talking all night considerably bright light, and the phone ringing (they didn't even answer the phone, the let it ring for minutes at a time!). So I left the room the next morning but got another room, this time they just said okay and I took another room with which I was happy with, but next morning I got asked by the receptionist to leave the room because they wanted to do some work in it (I said ok but I shouldn't) because they changed me to another room which was in front of a main road, impossible to sleep. I regretted doing them the favour to move rooms and told him that in was not possible to sleep that I needed another room (the place was half empty by the way), they said it was okay so I took another room, however I heard how she called one of the cleaning staff and told her to tell me something, she then came up immediately to my room to tell me that it was the last time I was gonna rent another room I should stay in that one there or go away (they don't even want clients?) of course I told her I changed because they asked me the favour of letting them make repairs on my room during my stay, she didn't listen/comprehend (note that I'm a native Spanish speaker). I was kind for all this time, being really courteous just because I am educated that way, but these people were very rude all the time. Finally the housekeeper came to my room again with a towel, and she ranted me about not leaving them dirty or she will charge me for the towels, I just said ok and left the day after. Moreover, the room was priced lower in a sign in the door, when I told this to the guy in reception he didn't wanted to give me my money back, he started to argue in a pedantic way that the prices advertised not always are the real prices I should pay more attention. I just stopped his speech saying thanks and left. Too much, so I'm not coming back, it was a mistake to stay there for too long but I didn't wanted to waste time looking for more hotels and this one was cheap. (ah, last room had cockroaches, but yeah I've been told I will not be allowed to rent another room haha)

Apathetic, rude, and unprofessional staff. (Too much noise in most rooms)

The price is very attractive because it is very cheap but only the location and the Oxxo store that is in front favours it.THOUGH the reception service was unpleasant, the living room, stairs, doors and other facilities are very old so that it complicates their use.In the room we listened to all the noise from the outside and from other rooms, the bedding was dirty and with hair and the bathroom described simply as SUCIO, our intention was to stay for a week at the hotel but after the first night we preferred to pay a little more but be more comfortable.

It's better to pay a little more.

The place is a three-story building, with simple rooms in strict mode; it has no air conditioning or ventilators; ventilation is provided by a light hose on the bathroom ceiling. The size of the simple room was fair, not very small; it has hot water and WIFI. The rooms have the disadvantage of transmitting the sounds of the other rooms. My main complaint is that the stairs are small and do not have an elevator, so moving luggage is complicated. It has a central courtyard with banks, lacking sales of cleaning items in case of emergency.

You get paid for what you have.

The hotel is quite well located - not quite in the center, but not very noisy. Nearby is the Mercat de los sabores, you can always try the local food. The hotel staff were very helpful, everyone explained, showed the way when this question arose. The rooms are not too new and smells a bit bad in the bathroom, but there is and there is hot water, which is not everywhere to be found in small hotels.

Cheap hotel with nice people

We paid two nights in advance and had to go down to ask for the money back and we were returned one night because we were late to leave. I would recommend this hotel, if I really don't have any other place to sleep, or maybe we didn't have luck because the room we took was right above the bar downstairs and the noise was unbearable, besides the front lane is not well-traveled and the buses are very busy.

I didn't like it.

It is a simple, basic and economical hotel, which works very well for a short stay.The staff is very friendly and all-inclusive to spend a pleasant stay in Puebla.It is located in a constant transit area so we recommend staying on the second or third floor to avoid the noise of the street.It has a hot water dispenser that is worth gold for low-budget travelers.

A simple and pleasant place.

El hotel es económico has parking across from what is comfortable, there is near a supermarket, it is near angelopolis, it is on an avenue and down there is a bar that closes until dawn you can't sleep well the facilities are old and there is little hygiene, just to sleep, I suggest booking a room away from the street.

The economy has its own set of contrasts.

We chose this place as we wanted to park our car in parking garage. The guy at reception gave pretty poor instructions which meant us being having to go round the block twice in traffic that was pretty deadlocked. I paid up front and asked for a receipt and was told it would take a while to sort out (?). A couple of hours later after a further 2 requests, I received receipt. Our room was on ground floor by courtyard, which meant you heard all people coming in/going out and anyone loud in their room (at about 3 in the morning there was a woman having very loud sex for quite a while). The door did not feel very secure so we were worried about our stuff and in fact moved the table to block the door when we went to sleep. Only positive thing I can say was that it was clean and location was very good. Near main square and also great ceramic shop (taller uriarte). 

Hrd 2000

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