Serena Beach Resort and Spa

Name: Serena Beach Resort and Spa
Address: Shanzu Beach Homes, Serena Rd, Mombasa, Mombasa, Mombasa, 00100, Kenya
Rating: 9

12.9 kmfrom the city center

from 308 €

Super

9.0

Guests noted:

Value for money
8
Location
8
Cleanliness
8

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Vipingo Airport • 18.0 km
Moi International Airport • 18.1 km
Ukunda Airport • 41.7 km

Available rooms

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Location

Shanzu Beach Homes, Serena Rd, Mombasa

Airports
Moi International Airport • 18.1 km
Ukunda Airport • 41.7 km
Vipingo Airport • 18.0 km

Description of the hotel

Location

Here, you won’t puzzle over the place to go as everything you need is close by. Resort «Serena Beach Resort and Spa» is located in Mombasa. This resort is located in 13 km from the city center.

At the resort

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a free parking zone.

If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center, a gym, a table tennis area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke and a ping-pong area.

Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. Children will be happy, there is a playroom for them. The tour assistance desk of the resort will help you book an excursion. The staff of the resort will order a transfer for you.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the resort speaks English.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a mini-bar. The room equipment depends on its category.

Facts about the hotel

Year of construction

1976

Year of renovation

2013

Type of electrical socket

Type G

240 V / 50 Hz

Number of rooms and floors

164 rooms • 2 floors

What other amenities are there?

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Fire Extinguisher

Rooms

Bridal suite
Non-smoking rooms
Room service
Family room
Cable TV
Minibar
Hairdryer
Shower/Bathtub
Wardrobe/Closet
Mosquito net

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Ironing
paid for separately
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Restaurant
Snack bar
Kitchen
Bottled water

Internet

Free Wi-Fi

Transfer

Airport transportation
Transfer services

Languages Spoken

English

Tourist services

Tour assistance

Recreation

Billiards
Karaoke
Hiking
Fishing
Sun Deck
Ping-Pong

Parking

Free parking
Parking nearby

Pool and beach

Swimming pool
Indoor Pool
Outdoor pool
Water sport facilities

Business

Business center
Event facilities
Fax and copy machine
Conference Hall

Sports

Windsurfing
Diving
Darts
Table Tennis
Snorkelling
Golf course
Tennis court
Fitness facilities
Gym

Beauty and wellness

Massage
paid for separately
Steam room
Sauna
Spa
paid for separately
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 14:00

14:00

Check-out
Until 10:00

10:00

Paid on the spot

Additional bed

Maximum number	Price
Must be clarified on the spot	115 KES per guest per night

Additional information

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — KES

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

9.0

Super

Based on 865 reviews from guests around the world

Cleanliness
8
Hygiene products
Location
8
Meals
Value for money
8
Room
8
Service
8
Wi-Fi quality

Reviews

Serena Beach Resort and Spa

Review sorting

by rating (highest first)

Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Digital Service Act

Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union