The Ritz-Carlton, Astana

412 mfrom the city center

from 252 $

  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana
  • The Ritz-Carlton, Astana

Super

9.0

Guests noted:

  • Value for money

    8,4

  • Location

    9,8

  • Cleanliness

    9,5

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Singing Fountain • 310 m
  • Bayterek Tower • 420 m
  • Nurzhol • 730 m
  • Kazakhstan Ministry of Foreign Affairs • 780 m
  • Korme Exhibition Complex • 980 m

Available rooms

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Location

16 Dostyk Street, Astana

  • What's nearby
  • Singing Fountain • 310 m
  • Bayterek Tower • 420 m
  • Nurzhol • 730 m
  • Kazakhstan Ministry of Foreign Affairs • 780 m
  • Korme Exhibition Complex • 980 m
  • Nur Astana • 1.2 km
  • President Park • 1.8 km
  • Places of interest
  • Palace of Peace and Reconciliation • 2.2 km
  • Hazret Sultan • 2.7 km
  • Central Park • 3.9 km
  • Airports
  • Nursultan Nazarbayev International Airport • 11.0 km

Description of the hotel

Location

You’d never want to leave such a hotel — hotel «The Ritz-Carlton, Astana» is located in Astana. This hotel is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Singing Fountain, Bayterek Tower and Nurzhol.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone.

The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Sports fans are going to love a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library. Here, you can treat yourself with water procedures as there will be an indoor pool and an outdoor pool.

For business meetings, there is a business center. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Russian.

Room amenities

Guests will find the following in the room: an alarm clock, a shower, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

The hotel's awards

    The 14th World Luxury Spa Awards

    2024

    The 14th World Luxury Spa Awards

    The 18th World Luxury Hotel Awards

    2024

    The 18th World Luxury Hotel Awards

Facts about the hotel

Year of construction

2017

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms and floors

157 rooms • 26 floors

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
  • Electric car charging

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Ironing

    paid for separately

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage
  • Wake-up service
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Kitchen
  • Bottled water

Internet

  • Free Wi-Fi

Transfer

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Russian
  • English

Tourist services

  • Tour assistance

Recreation

  • Library
  • Nightclub

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Indoor Pool
  • Outdoor pool

Business

  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Fitness facilities
  • Gym

Beauty and wellness

  • Massage

    paid for separately

  • Steam room
  • Sauna
  • Spa

    paid for separately

Kids

  • Playroom
  • Babysitting and childcare

Pets

  • Pets allowed (under 5 kg) (surcharge)

    paid for separately

Health and Safety Measures

  • Extra decontamination measures
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Deposit
Deposit typePrice
-50000 KZT per room per night
Additional bed
Maximum numberPrice
Must be clarified on the spot20000 KZT per guest per night
Meals
Meal typePrice
Breakfast15000 KZT per guest
Transfer
DestinationPrice
Airport30000 KZT
Pets
AvailabilityPrice
Any pets are allowed50000 KZT per room for the entire period of stay

Visa information

If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel.

Additional information

Deposit for mini-bar: KZT 30,000.00

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — KZTcard-logocard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
9.0

Super

Based on 195 reviews from guests around the world

  • Cleanliness

    9,5

  • Hygiene products

    7

  • Location

    9,8

  • Meals

    8

  • Value for money

    8,4

  • Room

    9,4

  • Service

    9,4

  • Wi-Fi quality

    7,5

Reviews
The Ritz-Carlton, Astana