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ulitsa Dostyq 13, Astana
Location
Hotel «Belon-Lux Hotel» is located in Astana. This hotel is located in the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Singing Fountain, Bayterek Tower and Kazakhstan Ministry of Foreign Affairs.
At the hotel
Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, ironing and a concierge.
The staff of the hotel will be happy to talk to you in English and Russian.
Room amenities
Guests will find the following in the room: a TV. The room equipment depends on its category.
Facts about the hotel
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms
8 rooms
General
Rooms
Services and amenities
paid for separately
paid for separately
Internet
Languages Spoken
Parking
paid for separately
Business
Pets
Check-in |
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14:00 – 00:00 |
Check-out |
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Until 12:00 |
Maximum number | Price |
---|---|
Must be clarified on the spot | Must be clarified on the spot |
Due to changes in the order of the Minister of Culture and Sports of the Republic of Kazakhstan "On Approval of the Rules of Payment of Tourist Fee for Foreigners", there is currently no tourist fee for foreign guests in the Republic of Kazakhstan.
Know Before You Go
|
In cash | By bank card |
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In the currency of the hotel — KZT |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
business trip, solo
November 2023
What was good
The friendly administrators, who took me to the room, the next day, after checking out, allowed me to leave my suitcase for a few hours in the luggage storage room. I liked the room without the window because it was always dark and there was a chance to sleep without sunlight.
What was bad
There's a terrible soundproofing, the front door as if there's no-one to hear every step of the way past the room, not to mention the conversation, the noise of cleaning the
Dear Svetlana, thank you for taking the time to give a detailed review!. It is a pleasure to note the advantages of our hotel, the hotel staff are always happy to do their best for our guests. If there is something missing in the room, you can always contact the reception desk and you will be provided with the necessary accessories. With soundproofing now, unfortunately, there are problems in many modern buildings, and even in business-class apartments. You can hear from your neighbors; also your room complaints about the soundproofing were not received to us before, there is also an individual sense of responsibility to the administration.
leisure, couple
September 2023
What was good
In the price-quality segment, I'd like to thank Elmira, who worked at the reception.
What was bad
A shovel with a burning burned bottom.
Dear Viacheslav, thank you for your feedback, the staff of the hotel is always happy to do their best for you, we will take note of your remarks, thank you... with respect, Belon Lux Hotel administration.
business trip, solo
July 2023
What was good
It's a good hotel in the city center.
What was bad
-
Dear Oleg, thank you for your appreciation and we look forward to seeing you again.
business trip, solo
July 2023
What was good
Very cozy hotel in the very center of the city near the Baiterek Tower. The hotel is located on the second floor of a residential house.... The room is large, with a panoramic window.
What was bad
The main drawback is that the entrance to the hotel is in an arch. It's invisible to taxi drivers and passers-by. There may be no soundproofing in the two rooms, the fences are made of plasterboard. Uncritical if the neighbors are quiet.
Dear Albina, thank you very much for your detailed feedback and appreciation of our work! We are very pleased to hear that you remained satisfied with our accommodation, as well as noted the location and other advantages of our hotel. We will be happy to see you again!
business trip, couple
July 2023
What was good
Gentle, friendly administrators, spacious room, beautiful setting.
What was bad
Very high noise from the next room.
Dear Andrei, thank you for your extensive feedback, we are very pleased that you have noted the advantages of our hotel, unfortunately, soundproofing problems are now a common phenomenon even in residential apartments.
leisure, couple
July 2023
What was good
The location of the hotel, the politeness of the staff, the cleanliness.
What was bad
No complaints
Dear Vera Nikolaevna, thank you for your positive feedback, we look forward to seeing you again.
business trip, solo
June 2023
What was good
cozy clean hotel👍. top location👍. room with all amenities and a large double bed👍. literate staff👍.. ⭐⭐⭐⭐⭐.. excellent👍👍👍. clean👍👍.
What was bad
There's free tea with sugar in the room;... in the bar for refreshments, cooling drinks and chocolates for an additional fee;
Dear Alexey, thank you for your detailed feedback! The hotel staff are always happy to do their best for our guests. We can assume that free tea with sugar you could also include in the advantages of our hotel.
leisure, solo
June 2023
What was good
Perfect location for walking around the city, shops and cafes are all within walking distance, a large, bright, clean and very warm room even in the bitter frost of February.
What was bad
-
Dear Evgeniya, thank you very much for your pleasant feedback. We are very happy to receive feedback from our guests. We are pleased to hear that you enjoyed everything. Please come to us again! With respect, Belon Lux Hotel administration.
leisure, solo
June 2023
What was good
The location of the hotel is its biggest plus. In the center of all the main sights of Astana on Nurzol Boulevard... everything is very clean, the bed is convenient, the internet is fast. There were no windows in the room, but I was not critical, waking up only in the dark is more difficult. The staff is polite.
What was bad
-
Dear Iuliia, thank you for your detailed feedback and high ratings, we are pleased that you have noted the convenience of our rooms and locations, and we look forward to seeing you again.
leisure, couple
June 2023
What was good
It's a great location.
What was bad
-
Dear Igor, thank you for your appreciation.