Name: Rafiki Hostel
Address: Tourism Street 28 Downtown, Wadi Musa, Wadi Musa, Wadi Musa, 71882, Jordan
Rating: 0

Smoke-free property

Ticket assistance

Garden

Television in lobby

Express check-in

No elevators

Reception desk

General

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Common kitchen

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Pets allowed (free)

Pets

Location

At the hostel

Rafiki Hostel

Wadi Musa

Bad Experience. 1, poor facilities- -Their shower can provide only 30-degree water even at 10 degrees of room temperature -The room heating system totally was not enough. 4 rooms needed to share just one heater by over 25 people under 10 degrees in winter-microwave was broken-The guest refrigerator was unclean 2-low hospitality-people shouting 6 times by 2 days and a police officer came 2 times by 2 days-staffs often shout customers. Even they looked they are used to doing so. Because normally good staffs do not keep shouting over 1 min unilaterally -We couldn’t feel the hospitality from their stuff. Just felt as like we are goods on a belt conveyor just to provide moneyGood point-have wifiBrutta esperienza.1, strutture povere--La loro doccia può fornire solo acqua a 30 gradi anche a 10 gradi di temperatura ambiente-Il sistema di riscaldamento della stanza non era del tutto sufficiente. In inverno erano necessarie 4 camere per condividere un solo riscaldatore di oltre 25 persone sotto i 10 gradi- il microonde era rotto-Il frigorifero per gli ospiti era sporco2-bassa ospitalità-persone che urlavano 6 volte entro 2 giorni e un ufficiale di polizia veniva 2 volte entro 2 giornii dipendenti spesso gridano ai clienti. Anche loro sembravano abituati a farlo.Perché normalmente il personale buono non con-Non potevamo sentire l'ospitalità dalle loro cose. Ci siamo sentiti come se fossimo merci su un nastro trasportatore solo per fornire denaro Buon punto-wifi

Bad Experience

clean , excellent staff and just 15 min walk to petra.

they cheated us on 20 JOD, despite booking in writing they asked for an additional $ 25 US. The hotel is embarrassing, dirt, renovations, noise of pneumatic hammers, lack of breakfast and dinner, a room on the top floor for unprepared rest, the entire 1st floor under renovation, up to the hotel up the stairs, no suitcase with suitcases, stench in reception, I do not recommend, I advise against

Such a great customer service, very nice staff. The top roof is great and the location is also very good.

The staff in general were not knowledgeable. They did't even know the hostel's address and they don't have a business card. The owner was not helpful either and I had to get back to him 3 times to get some tour information sold by it. The place was cold and there was no heating. It was 1C when I woke up at 6 AM ready for breakfast and Petra visit. Even though there were some empty beds in different room, they let one of the guests slept next to a window. I met this guy on the bus and he decided to stay in the same hostel with me. Had I not taken my bed first, I would have to sleep in his bed under the window and got sick the next day. He did. The bathroom was moldy and it got flooded when one took a shower. The toilet flush handle was broken and not replaced.  There was no toilet papers in the bedroom and the toilet in the common area.The door to the bedroom was squeaky. I didn't understand why the owner didn't oil it. It made so much noise every time someone opened or closed it. I had booked and stayed there for 3 days.Rose from Italy who worked there was great.Breakfast was good value for money.The view from the dining area is great.

Indifference Owner and Some Staff.

Spacious room with comforable bed, staff are helpful but there’s room to improvement for hot water as it is not 24 hours and the bathroom’s not clean enough.

Comfortable bed and helpful staff

Not good experience. The hostel was soooo COLD and I had to sleep with my clothes on and ask for extra blanket. At breakfast everybody was wearing jackets and beanies. No heating anywhere in the hostel.On top on that, the place is dirty. Mold and dirt in the room and bathroom - disgusting.   Only positive. Wifi works and the view is good.NOT recommended.

Not good

The hostel has a nice view and a good price. The staff is not very friendly.

The location is not bad. Mattress is good. But I could not use hot shower. Bathroom is located in each dorm room and the front door of bathroom is made from grond glass. So when you are in a bathroom,  you might be watched your dody shape by others.

Rafiki Hostel

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