Name: Ajloun Hotel
Address: Al Rabadh Castle Street, Adjlun, Jordan, Jerash, Jerash, Jerash, 11118, Jordan
Rating: 8

Smoke-free property

Garden

Terrace

Electric car charging

General

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Picnic area

Recreation

Free parking

Parking

Business center

Business

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Amman Mall

King Hussain Sports City

Prince Hashem Bird Garden

Jordan Gate Towers

Al Baraka Mall

King Abdullah I Mosque

Ummayed Palace

National Archaeological Museum

Temple of Hercules

King Hussein Mosque

Amman Roman Theater

Amman Citadel

Amman Airport

Ajloun Hotel

Jerash

The setting is nice but I feel they do not deal with tourists well. On arrival we were told that, although we had already paid for a hike, we would have to pay extra because there is a minimum of 4 people per guide. There is also no information on what activities are available other than talking to the staff who were either not around or very slowly serving people. Prices were very high and we were asked whether we were national citizens before we were told prices which suggests tourists pay a premium for the activities. Staff also insisted we check out before out hike despite it finishing before the checkout time meaning we couldn't shower before leaving - this was resolved but took a bit of arguing and was generally unpleasant. Also, as others have mentioned, staff were smoking next to no smoking signs and there is a lot of litter around the site.

Not a great experience

The view was amazing, the cottages were clean and big enough for a family of 4. The breakfast was okay, not fancy at all.The staff were so helpful and answered all our queries. The zipline experience was beautiful, children and adults can do it. 
There are things to work on for sure, starting from the buffet, and adding more solutions for mosquitos as there were too many. 

Beautiful experience 

We go there for the setting (in the middle of nature) for the meals (the most authentic of our trip) and for the reception!

Stop in the middle of nowhere!

In a green and relaxing setting, spacious and comfortable bungalows, without excessive luxury, with a beautiful terrace and close to hiking trails, the ideal place to recharge. Very pleasant home, large dining room and excellent service. Simple breakfast would be worth improving.

Charm and disguise

It was really a nice experience in the middle of nature. The lodge was clean and warm as there was AC.
The staff was nice and the bbq area was a nice addition as you can make your own bbq, but at this time of the year it's cold so you need to bring warm clothes.
My comment is that it will be a bit boring after dinner time. They need to do some activities at night as there's no TV inside the lodge to spend time on.
Another comment is that there should be a hairdryer inside the lodges as it would be a good addition. 
* we took the deluxe lodge

Nice Experience

The premises are nice and the reception was nice. The lobby is cozy but the accommodation in the bungalow is dirty and not cleaned. The sofa is dirty, the lights at the bed are defective, the ventilator is unusable because it is extremely loud. Breakfast and dinner were very simple and not good, that ambience uncomfortable. The described tour is not a great experience. The positive is the small shop with local products.

Good idea but bad conversation

Our research center's meeting was held in Ajloun forest reserve. We could not ask for a better venue! The reserve definitely answers the definition of glamping: the cabins are comfy and clean with a scenic view. The food is locally made and tasty, with plenty of vegan/vegetarian options. The staff was kind and helped us organize different activities in the area. The conference space is beautiful and convenient with great wifi and all the necessary equipment for big events. Highly recommended!

Conference and stay at Ajloun

Just amazing and the new orchid villas with the pistachio cabins are nicely integrated into the nature. The view, the silence and the voice of the forest are coming through as a dream. The staff is super friendly and the cleanliness level is superb. Othman and his Team are doing an excellent hospitality in the Reserve. Very important to me, Nature comes first!!

Amazing Experience at Ajloun Forest Reserve

We took the Roe Deer trail. It's really well marked and goes through nice woodland with small cleanings and a viewing platform. It takes 1½ hours when walking slowly to look for wildlife. We didn't see too many birds (Great Tits, Jays and Wrens mostly) although we did see interesting insects and plants and it was generally a nice trail. Both the forest visitor centre and the main centre with the restaurant are nice with good facilities. The restaurant served good food and we ate out on the platform overlooking the forest below which was stunning but a bit cold in March.

Nice trail

We were booked into a deluxe cabin - not quite how I'd describe it, but a family sized cabin and comfortable for two. We had  a large bathroom, hallway with a fridge and kettle and tea making facilities, a large living space (actually spare beds for kids) and a balcony with a table and chairs. There's no TV and the whole place is very quiet, even though there were several other guests when we were there. 

The highlight for us was the food - I think the best we had in Jordan! We were the only 2 at dinner when we went, probably too early for everyone else. We were served a large number of dishes, all very fresh and tasty. We assumed that was all (as we couldn't finish it)  so walked out to be chased to be told we dessert as well - delicious baklava.   Breakfast was a buffet, and busier, but again extremely good home cooked food with smiling staff serving. 

One issue we had is there were limited English speakers in the lodge, but we had no difficulties.

We went for a hike across the reserve the next day and to a local village (apologies but we have forgotten the guide's name) we'd never have found that route by ourselves. We stopped for him to brew us tea on a hilltop viewpoint and a taxi picked us up to take us back to the reserve. Very enjoyable.

Ajloun Hotel

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