Name: The Metropole
Address: James's Street, R95 D922 Kilkenny, Ireland, Kilkenny, Kilkenny, Kilkenny, R95 D922, Ireland
Rating: 5

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

Adults Only

General

Non-smoking rooms

Shower/Bathtub

Rooms

Restaurant

Meals

English

Languages Spoken

No parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

The Metropole

Kilkenny

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

there was 4 of us staying in a room and it was lovely.
there is no tv in the room but you are there to see Kilkenny and not stay in the room.

the staff were lovely especially the girls in Puc Fáda. they were very friendly and accommodating

great staff and lovely atmosphere

The hotel itself was fine and well located.  But the real asset of this place is its fabulous staff.  Pleasant, smiling, cheerful,…and helpful.
The gem is it’s breakfast room.  Bright and cheery, nicely served (not buffet) full breakfasts with wide range of options.  I’m generally not a porridge eater, but their “simple” porridge (one of two options) with honey and fresh berries was incredibly good.  Also options of eggs Benedict or Florentine, or the full Irish.

Great staff and a Gem of a Breakfast Room

Historic hotel, it's like you're on the scene of a movie like 'Grand Budapest Hotel'. Breakfast is great (except for the coffee, but coffee is terrible in Ireland).
The rooms are small and noisy, hopefully they'll upgrade&update rooms soon.
The gym is quiet.

Historic. Great breakfast and friendly staff 

Advertised as the Metropole hotel, this is anything but a hotel. The reception is a desk in a small corridor in the original metropole hotel, but our actual rooms were round the corner and down the street. The rooms themselves are new and clean, although the floors clearly slope as it is an old building. The walls and floors between rooms are so thin that you can hear everything, especially people clumping around in high heels in the rooms above, and also their very bad taste in music which they insist on playing at 3:30am. As this ‘hotel’ is completely unstaffed, there is no one to maintain a level of noise and behaviour to ensure other guests can sleep and be safe. There are no facilities at all in the rooms, and there was one toilet roll between 4 of us. There is also no parking, so you can take a chance on street parking, or pay for the multi story car park beside it. There is a tv in the room but this didn’t work as there was no aerial, and the wifi clearly didn’t reach our tv! it’s a cheap option for a good location, but when you factor in car parking and buying breakfast, it really isn’t any cheaper than the actual hotels that are closer to the castle. It was also really cold, and the heating never really amounted to much. The duvets are quite thin, and I caught a cold, but couldn’t really blow my nose as I had to weigh up the best use of the limited toilet roll. It’s also advertised as a no smoking hotel, but guests clearly do smoke here as we could smell it coming from other rooms, and again there are no staff to stop this. I feel we were mislead by the website when booking our stay, and only stayed here because the hotel we were staying at for a family wedding couldn’t facilitate us for a third night. Seriously regretted not booking somewhere else, as it’s not that much cheaper, and you are getting much less. Children thankfully slept through the noise, but having been here, I would definitely not recommend this for anyone bringing children.

Not what is advertised on their website

Place is vile, smelly, dirty, I do t know how it’s even open, it smells damp dirty it ruined our weekend away, it needs to be reported for its filth it’s a dungeon, there was one pillow , toilets were filthy , the shower was filthy and there was no toilet roll , no staff to be seen, it’s unsafe , definitely the worse place I have ever stayed it ruined our stay in Kilkenny how they have the neck to open there doors is beyond me

If you want a weekend of absolute horror book here

The most disgusting place we have ever stayed! I payed €140 for one night and The room didn’t even have soap to wash our hands, the shower was broken and didn’t work. The hallway looked like it was never cleaned before. The bed was like laying on a bed of concrete and had 1 pillow on a double bed. We could bearly fit in the door at reception as it was so small and waited 30 mins to find out you had to check yourself in cause there was nobody on reception. I have stayed in bad places but to say this was horrible would be an understatement. Would not recommend at all

First of all the smell was foul when you walked in it was like the carpets were soaked in dead bodily fluids and years of dust. The room itself was not to a standard fit for a dog, a extremely uncomfortable bed with holes in the bedding. 

Stained carpets and a disgusting smell, a freezing cold shower that did not drain out. There was a pillow with bodily fluids on it. Most of the sockets were faulty and really I feel this could be a threat to my health and safety trying to get my appliances to turn on.  An absolute disgrace to charge so much for this place. Shocked and horrified the bedding would not be even adequate for a dog. 
Overall a shocking experience and myself and friends are feeling very unwell ever since from the damp and the mould and the cold.

Wouldn’t let a dog stay here

We stayed for 2 nights in March 2022. Such a scaldy place to stay. My friend checked in later than us (accomodation already paid for)  and the man on reception forced her to pay an additional €50 cash, with no receipt before she could enter. He stood in front of her and demanded the money. Completely taking advantage of the fact that she was a young girl on her own. Beds were so uncomfortable, shower was cold and barley any pressure. One shower wouldn't drain away. Tea and kettle were kept on the window sill beside the toilet. Smelly old run down building. No one on reception for the majority of our stay. Key cards only worked some of the time. Its not the corona virus you should be worried about catching out of this dump. AVOID.

Unsafe for girls

I urge anyone that are planning a visit to Kilkenny City DO not stay at the Metropole James St Kilkenny it is dingy smelly dark and dismal no hot water stained carpets. No reception staff €230 for two nights ripoff.

A disgraceful disgusting dump

I wouldnt bring a dead person into this place. the accommodation, in the Saw movie franchise would be more comfortable. The place stank like skinned goat dumped in a black bin, truly terrible and unsafe. There was mould by the shower, the floorboards were rotten , the place had no hot water and no heating at all. I would rather jump off a rooftop like Batman, but without the grapple gun. It is a desperate shag in a skip.

The Metropole

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