Name: Hotel Aura
Address: 11 padmanagar near vijaya bank, Mumbai, Mumbai, Mumbai, 400064, India
Rating: 7

24-hour reception

Smoking areas

No elevators

General

Laundry

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Meals

Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Versova Beach

Juhu Beach

Powai Lake

Chhatrapati Shivaji International Airport

Chor Bazaar

Babulnath Temple

Royal Opera House

Mumbadevi Temple

Taraporewala Aquarium

Crawford Market

Chhatrapati Shivaji Terminus

General Post Office

Flora Fountain

Horniman Circle Gardens

St. Thomas Cathedral

Bombay High Court

Rajabai Tower

Jehangir Art Gallery

Prince of Wales Museum

National Gallery of Modern Art

Gateway of India

Hotel Aura

Mumbai

It was really a good time to stay there. I liked this hotel very much.All the facilities were provided and were upto the mark.Fooding was good . Location was also fine. Overall it was a pleasant stay.

Good one

ABUSIVE MANAGER. 
First of all, the room we booked was not allotted because apparently we got discount via oyo app and that was a loss for the hotel. So we were provided with a room where AC was not working, DTH/cable was unable to connect, intercom failed to work and 3 cockroaches in the room.
We ringed the manager for the same but he was too busy to attend petty calls and said that in this discounted price you wouldn't even get a room anywhere. Later after calling them thrice to check on the status of our food, we were abused. Sentences which included '1.You paid for one night and have not bought the hotel.
2. Stop calling and disturbing me as this isn't my duty to constantly hear you complain.
3. My property is of 80cr. You are lucky to have a room at this discounted price.
4. I can remove you from my hotel right now.
Later we called oyo and talked to the senior manager, she informed that the only thing she can help us with is to send an email to the ground staff.

ABUSIVE MANAGER

Had stayed for a day in this hotel with my friend during his visit to Mumbai and found this hotel very neat and clean and also value for money as this hotel has clean linens, clean rooms, good food and helpful staff.

Nice hotel

There was a miscommunication in beginning regarding our booking which we were fine with. Customer service besides the receptionist is good. Room had no hot water, was kept unkept but it's ridiculous to pay 23000 rupees for 5 nights for a place that does not maintain their facilities. There was a day when theydid not have any water as well.asked for rate to be lowered based on all the issues but they preferred me to write a bad review on trip advisor instead. Come to this hotel only when no option is left.

Overpriced hotel

Got a good deal. People were friendly and helpful. Room was clean and everything was good. The breakfast buffet was small but fresh and good. Very accessible and in the heart of Malad. Except for the parking which can hold just 3 cars at a time we had a decent time at the place.

I had a great experience with them, had booked around 7 rooms, as I was there to attend a function. 

The Staff 

Right from the manager Mr. Ankur to other members namely Mr. Aadik, Ms. Bhavika, Mr. Nitin and Mr. Juggal everyone including the support staff were not only courteous and professional in their approach they also were quite helpful they were one of the main reasons that we all had a pleasant stay. I would also like to mention that they accommodated some of our requests and helped us in best possible way. Thank you, Guys, 

The property 

The hotel is located on the main road and is close by to two malls. You can get a rick or a taxi easily. The property has a restaurant attached to it named 29, they food out here is good, although some might find it a bit expensive. The hotel is well maintained and is neat and clean. The rooms are specious and the bathrooms are well maintained. Good for families as well as couples. 

Over All 

I might be a bit biased for them as I am not able to think of any negative points/cons regarding my experience with them. I do hope that the staff can maintain the same level of courteousness and professionalism.

Hotel Aura

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment