Name: The Grand Park Hotel
Address: 59,East Car Street, Near Nataraja Temple, Chidambaram, Chidambaram, Chidambaram, 608001, India
Rating: 5

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Air conditioning

24-hour reception

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Family room

Cable TV

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Wheelchair Accessible

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At the hotel

The Grand Park Hotel

Chidambaram

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Avoid like a plague. Online photos are deceiving. The rooms were dirty. We booked a Superior room. Initially, they gave a room with broken furniture, dust, and cobwebs. When we complained they changed us to another room which was marginally better. The bathroom contained no amenities - not even soap!! Looking at this we were not comfortable having breakfast there even though the room included complimentary breakfast. We did not have a good experience and would NOT recommend this hotel.

Very bad - Avoid if you can.

I stayed for a night here with my two friends. I was allocated single occupancy room whereas my two friends were allocated double occupancy room. I prefer to stay single. However there was some technical problem in air conditioning unit and hence they relocated me in another room after 02 hours of check in. It was double occupancy room and I stayed single. Room was clean and Air Conditioner performance was average. I had to stay with AC and ceiling fan both were switched on simultaneously. In bathroom, hot and normal water facility was there. Property has ample car parking space and located at centre place of religious town in Tamil Nadu ie Chidambaram. But the hotel doesn’t have restaurant. I was told that it is going to function soon. We had our dinner and breakfast at Sri Krishna Veg Restaurant just opposite to the Hotel where I enjoyed delicious hygienic South Indian dishes in air conditioned ambiance.

Good Place to Stay in Centrally Located area of Chidambaram

Hotel is near to Nataraja Temple. Parking is spacious. 10-15 can be parked. Complimentary breakfast has limited varieties but taste ok

Examples of horrible service :-

Bed Linen was dirty and was not replaced
Centralized AC was not working properly in my room
complained 4-5 times but no action was taken
Asked for blanket and pillow which I got after 3 followups
same is the case with toiletries 
wardrobe was not clean and handle broken
 
I had booked for 2 days stay through online and had paid the amount upfront
while i was away visiting a temple in the 2nd day afternoon, I received a call from reception stating I had to vacate the room since I had booked only for 1 day
they were not ready to listen to me over the phone so I had to rush back to the hotel and explain in person that I had booked 2 days with the booking details I had. the manager who was present there at this time was not interested in resolving the issue

and while checking in I saw one customer complaining about the hotel's service in the reception. same story when i was checked out, saw a customer complaining about the service

Trip to Chidambaram - Stay at The Grand Park

I had a comfortable stay in Grand Park on this March. Rooms are very good infrastructure and its is very near to lord natarajar temple and The rooms in the second floor are well maintained with Good service, neat rooms and friendly staff.

NEAR TO NATARJAR TEMPLE

We were in this hotel yesterday as family. Stayed in executive room.  Rooms were not clean. The staff very unprofessional.  initially we were given used linen. Toilets were not cleaned. We had to force them to clean . Overall a very bad experience. Will not recommend this hotel anyone

Very bad experience. Looting  money.  Bad service

Even don't know the difference between single occupancy and single bedded room. Rude and arrogant countrymen in the front office. only after tips at your check-in. never ever recommend this  9442614126

FRONT OFFICE

The first floor of the hotel is a constructionsite (since 2016). Unfinished elevatorshafts allows bats to enter the hotel. We met a mongust in the restaurant ; ) 

Second floor is comparatively better, but the incompetence of the staff caused our group great inconvenience and delay. They were not ready to receive us and simple things as towels and extra beds booked in advance was a problem. 

One girl in our group was treated in a highly inappropriate way by a staffmember when she was sitting alone in the receptionarea. 

Our complaints were in no way met with understanding from the staff, so we had to spend time arguing and fighting with over simple things.

The staff at this hotel is not capable of receiving international guests and the hygenic standards are likewise not at an acceptable standard. 

Incompetent staff in hotel under construction since 2016

Great deception! Photos on Agoda radiate every luxury. In reality, the hotel room is a dirty, filthy and humid shack. Having traveled all over the world, this was the worst hotel we have ever had. Dirty sheets with stains, mold everywhere, decaying furniture, bathroom full of mold, Noisy fan. No WiFi in the rooms, but I don't mind. You have been warned about this!

Definitely not book

I stayed in this hotel from 19th Jan to 26th January 2019. We stayed in room no. 108 we could smell the insecticide spray in the mattress. However , we stayed there until 23rd. We changed our room to 110. 
Now my son is getting treated for bug bites. The hotel completely lacks in hospitality and cleanliness.
The staff was not even happy to serve the complimentary breakfast. It was served cold everytime. 
They over charged for visit to Pondicherry also.

Hotel with bugs

Please avoid staying here ,leaky bath room , fittings were not working . Very poor maintainance , Not worth the money . Parking area is full of mud and shelter for stray dogs . Bitter experience . Hotel management should give more care .

The Grand Park Hotel

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