Name: Piano Castle Hill Apartments
Address: 53 Donati Utca 1015 Budapest,Donati Utca, Budapest, Budapest, Budapest, 1015, Hungary
Rating: 9

Smoke-free property

Heating

General

Non-smoking rooms

Family room

Rooms

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

English

Languages Spoken

Garage

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Batthyány tér

Kossuth Lajos tér

Széll Kálmán tér

Budapest City Centre

Fisherman's Bastion

Matthias Church

Hungarian Parliament Building

Chain Bridge

Deli Railway Terminal

Buda Castle

St. Stephen's Basilica

Hungarian State Opera House

Nyugati Railway Terminal

Elisabeth Bridge

Rudas Baths

Great Market Hall

Gellert Baths

City Park

Budapest Zoo

Szechenyi thermal bath

Budapest Ferenc Liszt International Airport

Piano Castle Hill Apartments

Budapest

Really disappointed with our stay at these apartments. We booked a 2 bedroom apartment and on arrival we noticed there was no shower head on the shower which we reported straight away. After 4 days it was still not replaced. It was basically a hose for four women to use. The fridge would also not close, we had to put something in front of it to keep it closed. A broken shelf at the front door was propped up with a chair and the pillows badly needed replaced.

On the good side the apartment was a great size and in a lovely location. We will definitely visit Budapest again but not at these apartments which was a real shame as the photos and review where all good.

Shower was a hose! Wouldn't recommend

It's a shame, the apartment was really very big, and in a quiet, elegant and pretty central location.

It's a shame.

We stayed here for 2 nights and it was absolutely amazing. The building is old but very elegant, with great views. It was an apartment with beautiful furniture. Everywhere is clean and comfortably. There are many good restaurants nearby. Thank you for the good service. I’ll be back

Amazing Place

We stayed here for 3 nights and it was absolutely amazing. The building is old but very elegant, with great views. It was an apartment with two rooms, two bathrooms and a kitchen. We enjoyed it very much and would go back anytime.

Amazing place

The problem was not that, but at 11pm all the codes and information were wrong. After four attempts to call us, we were contacted and updated with the data. The fitness room had been without hot water for 6 days continuously. We were alerted and always told that let's see if they can fix it. The mattresses were very uncomfortable and there were not enough towels for 2 people. There were no sheets. There was a lack of information and only if we were allowed to stay safe until 4pm on the day of the marathon without a message recording the hot water reception when we went out.

Desire and alarming inattention.

The apartments are really close to all amenities, supermarket, restaurants, pubs and also the underground, trams and buses.  It is situated in a quiet location and we had two balconies.  The furnishings are a little dated and strange but all in all it was very clean and tidy.  The bathroom was in need of a little tlc, the toilet seat was broken and there was no shower curtain around the bath, also although you should have been able to clip the shower head to the wall, the clip was about 2 inches higher that the shower head when extended - strange!!  I would stay here again but probably a different apartment.

Lovely stay

Booked a break for myself and daughter and thought this apartment looked amazing so chose it...what a mistake! 

When we arrived we had a text asking us for a minimum of 30 minutes notice so that someone could be there...so we have them 3.5 hours notice only to receive a message when we arrived at the property that they were going to be another 15-20 mins - they eventually arrived 30 minutes later! Luckily it wasn’t raining 

They do tell you about the stairs but they leave out the open air balcony you have to walk across to gain access to the apartment and unfortunately being terrified of open heights this was not good! 

The apartment stunk of general dirt, the bathroom clearly hadn’t been cleaned, they’d only made up one room in a 2 bed apartment. 

The apartment is in dire need of some cosmetic paint work and general maintenance. 

Lay on the bed after being awake since 4am and regretted it massively - itched for the next 4 hours! 

Messaged the owners at 8.08 that evening to express disgust and was completely ignored! 

We decided to leave the apartment it was that bad! 

Had to find the lights for the stairs that were in darkness...

Complained to booking agent (Expedia) who said that they’d been in touch but the owners of the apartment lied and said I hadn’t made them aware. Great things “read” messages 🤣 

So all in all stay well clear of these rip off merchants! 

They have accused me of lying and refuse to give me a refund! They ruined our holiday...

And they still haven’t had the decency to respond to ANY of the messages I have sent them but I know they’ve seen them 👍😏

Be Wary!!!

The staff were very helpful and went beyond all the usual requirements (for example, printing train tickets, storing your luggage in the office on a earlier arrival / later departure, etc.)Upon arrival, there was a small problem with the boiler, which was immediately solved by the staff.The kitchen was well equipped, with basic things like coffee, tea, salt and sugar.They did not disturbed our with unnecessary cleaning, on arrival we agreed that in 10 days of stay there was one cleaning with which we were satisfied. There were enough of towels (except for one for everyone, extra one more for hands and one in front of the bath) and also enough of dishtowels.The beds are very comfortable and clean, including also a sofa bed.The location is perfect, all major tourist destinations are within a 15-minute walk. Metro, bus stations, suburban train station and tram are within a 5-minute walk.Wonderful environment of a old town house with galleries. Although it is in the center, it is a very quiet living. The only "distraction" is the beautiful sound of bells from a nearby church.The only tiny bit of inconvenience is the speed of Internet connection. If more users are connected in the house, it is really extremely slow. I have solved Skype, which has sometimes connection failed. However, if you are on vacation and do not just want to sit on the Internet, it is no problem.

Best accomodation in centre of Budapest

The apartment is in a strategic area for city visits. The location is very quiet. Warm and well maintained. Managers are kind and available. Metro very close.

Clean and spacious apartment

Very nice apartment with all what you need for pleasant stay. Great view on Parliment building. A lot of things to see in walking distance. Great communication with host who were there for all neeeded information.

Piano Castle Hill Apartments

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