Step Guest House

Special check-in instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Know Before You Go

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: RUB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.