tent Arenal

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.

A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Children 13 and above are considered adults at this property.

Cribs for infants under 1 years old are free.

The number of cribs allowed depends on the option choose. There are no extra beds available at this property. All cribs are subject to availability.

Pets are not allowed.

The hotel accepts the cards and reserves the right to temporarily hold an amount prior to arrival.

Please remember to bring a copy of booking confirmation to show at check-in.

Please note that for halfboard rates drinks are not included.

Please note, if more than 10 rooms booked, Nonrefundable cancelation policy and 100% charge applies for the reservation from the moment of booking, according to Group Bookings conditions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In the event of an early departure, the property will charge the full amount for stay.

Please inform hotel of expected arrival time in advance. The guests can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.