Comfort & Relax Home The Townhouse Private House

Russian citizens must have an original Russian passport upon arrival.

Since check-in is contactless, full payment must be made before receiving the code for the lock.

Cash and card payments are not accepted on site. It is recommended to take care of payment in advance, as well as pay attention to additional payments.

Check-in is from 03:00 PM to 11:00 PM. Check-in is not possible between 11:00 PM and 09:00 AM.

Foreign citizens must present a valid passport, visa and migration card.

The hotel operates in the Bitrix24 system, which has a license for storing and processing personal data.

To confirm the reservation, guests must contact the representative of the accommodation within 24 hours from the moment of booking. Payment of the deposit and cleaning fee is made by transfer to a bank card.

An accelerated online registration of guests is organized. Check-in and check-out are contactless, using a combination lock. Online registration hours: from 10:00 AM to 09:00 PM. Late check-in and early check-out are only possible by prior agreement. The cleaning fee is charged additionally. Guests must contact during designated business hours for contactless check-in information. Otherwise, check-in is impossible. Contact details can be found on your booking confirmation.

Contact check-in is possible by agreement, with an additional payment of RUB 5000.00.

Smoking is prohibited, silence must be observed after 11:00 PM. Parties are not allowed, as well as the presence of guests not specified in the booking.

Accounting documents are available upon request.