Sanctuary-Om Tulum

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

• Late check-in fee: USD 100 for check-in between 10:00 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.