Grand Residences All Inclusive

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

• This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Deposit: USD 200.00 per night
• Sanitation services: USD 4 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.