Casa Matuk

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Special check-in instructions
There is no front desk at this property. If you are planning to arrive after midnight please contact the property at least 24 hours in advance using the information on the booking confirmation. 24-hour airport shuttle service is available. Contact the property in advance to get details.

Know Before You Go

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Housekeeping fee: USD 30 per day
• Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Deposit: USD 400.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.