Hotel Alux Playa del Carmen

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Upon check-in photo identification is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, due to the fact that the property does not accept credit cards as a form of payment, guest are requested to confirm their arrival time to the hotel, when booking the reservation. Reservations will be guaranteed only until 18:00 hrs. For arrival times after this hour you must have confirmation from the hotel.