Hotel Colonial San Carlos

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Check-in and Check-out Times

• Check-in: After 15:00
• Check-out: Before 12:00
• Front desk hours: 24/7

Child Policies

• Children of all ages are welcome at this property.
• Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

• For all room types, cribs and extra beds cannot be added.

Breakfast

• Type Continental
• Style Boxed/packaged food
• Age: Adult, Fee: Contact hotel
• Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

• Pets are not allowed

Age Requirements

• The main guest checking in must be at least 18 years old.