Hakone Retreat villa 1/f

Special check-in instructions
The check-in location differs from the property location. Check-in location: [In Room]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Construction is underway at this property from August 1, 2023-June 30, 2024. During this time, guests can expect to hear construction-related noise and vibrations from 9:30 AM-4 PM, and access to some outdoor areas may be limited.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Fees

• Fee for Japanese breakfast: approximately JPY 4719 per person
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.