Soul Surfers Paradise - GCLR

An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
Check-in during public holidays is subject to an additional charge.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
Guests are required to sign a short agreement upon check-in.
Guests may not check in or check out on Christmas Day. The property will contact guests directly in order to give instructions regarding check-in.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Housekeeping service is available on request at an additional charge. Guests are required to contact the property after receiving booking confirmation.
Key collection is off site at the Broadbeach office of the property on 15 Albert Avenue.
Reception is open from 09:00 AM to 05:00 PM on weekdays and from 11:30 AM to 03:30 PM on Saturday and by appointment on Sunday. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
Same-day bookings are available until 04:00 PM only.
Standard check-in is 02:00 PM for Standard Apartments and 03:00 PM for Luxury apartments and Holiday Homes, check-out is 10:00 AM.
The credit card used for payment at the time of booking needs to be shown upon check-in.
The name of the guest checking in must match the reservation.
The property requires a refundable security deposit for charges or damages during the stay. The amount depends on the length of stay and/or size of room booked. Please contact the property for more information.
Virtual check-in needs to be completed by 04:00 PM on the arrival date.